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Lead Technician - AV

Paladin Technologies (USA) Inc.
Los Angeles, CA Full Time
POSTED ON 12/15/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the Lead Technician - AV position at Paladin Technologies (USA) Inc.?

Our Audio-Visual team focuses on designing, installing, and maintaining complex AV solutions for our clients. As a Lead AV Technician with Paladin Technologies, you will be responsible for reviewing, understanding, analyzing, and implementing installation plans from our Design, Sales, and Project Management Team. Reporting into a Project Manager or Foreman, you will be responsible for mentoring and supervising junior Technicians.This position requires the ability and technical knowledge to complete installations, understand the BOM, and be capable of adjusting as needed to meet client satisfaction.

Ideal candidates will represent Paladin in a professional manner that aligns with our values of leadership mindset, people development, team, and client-focused. A typical day could see you working on a variety of commercial installations including, hospitals, airports, corporate offices, and casinos to name just a few.

ACCOUNTABILITIES
  • Lead the installationand servicing cabling infrastructure and audio/visual devices including pre-wiring, installation, termination, testing, reporting, and labeling per specifications and drawings.
  • Lead the installation of audio/visual equipment including audio and video conferencing equipment, distributed audio, digital signage, sound reinforcement, control systems and all presentation systems.
  • Lead system programming and commissioning through the use of Crestron Toolbox, Extron Toolbelt, and Tesira software to establish a connection with devices.
  • Set of device ID's and IPaddresses, maintain and update spreadsheets for programmers.
  • Organize and maintain efficiency with onsite activities and goals, keep project team motivated.
  • Mentor, coach, and train other Technicians.
  • Load program files and update firmware for various devices.
  • Build racks and implement strong cable management practices.
  • Read and interpret system diagrams and construction drawings.
  • Ensure safety and incident reporting procedures are followed.
  • Administrative duties including project updates to Project Managers, completing and filing all project documentation.
  • You may be required to be "on-call" before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work.
  • Relationship building with clients and prospects for future opportunities.
Success Factors
  • Adaptability: Quickly adapt to deliver desired outcomes for our clients.
  • Accountability: Own your work from start to finish.
  • Service Orientation: Strive to exceed customer expectations.
  • Innovation: Always look for new ways to add value.
  • Technical knowledge: constantly build your skill set and demonstrate your abilities.
Required Experience
  • 5 years of progressiveexperience installing and maintaining complex Audio-Visual systems in a commercial environment.
  • Flexibility to work in a variety of environments, from construction sites to finished corporate offices
  • Proficiency in interpreting technical drawings, blueprints, and diagrams
  • Strong troubleshooting and problem-solving skills
  • Familiarity with testing & servicing equipment and tools used in audio-visual
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple projects simultaneously
Preferred Experience
  • Experience working in the hospitality, healthcare, and/or post-secondary industries preferred
  • CTS, CTS-I, Extron AV associate, Biamp Tesira Forte, Biamp AV Lab Crestron Professional Installation certifications preferred.
PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
  • While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds.
WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
  • While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.
Pay Rate: $32.00 - $40.00/hour DOE

BENEFITS:Associates and their eligible family members are offered comprehensive medical, dental, and vision plan options as well as company-provided basic life insurance, AD&D, short-term and long-term disability, and access to the employee assistance program. Voluntary benefit options include supplemental life and AD&D insurance, accident, critical illness, and hospital indemnity insurance plans, identity theft protection, pet insurance, and HSA and FSA account options. Associates also have the option to enroll in the company's 401(k) plan. In addition, associates receive PTO (paid time off), state-mandated sick leave, and 9 paid holidays.

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to hr.us@paladintechnologies.com or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

 

Salary : $32 - $40

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