Senior HR & Recruiting Manager

Senior HR & Recruiting Manager

Company: Paid Ads Academy 

Location: Remote (USA)  

Employment Type: Full-Time

Reports To: Founder & CEO 

Position Overview

The Senior HR & Recruiting Manager is a strategic and hands-on role responsible for building and managing the full employee lifecycle at Paid Ads Academy, from recruiting and onboarding through performance, growth, and culture. This role owns all HR functions while operating with a client-facing mindset, where everyone is client facing, and requires exceptional communication, strong management, and high emotional intelligence to ensure the team is supported, developed, and set up to thrive in a fast-growing, high-performance environment.

Key Responsibilities

Recruiting & Onboarding

• Collaborate with leadership to define hiring needs and role requirements.
• Develop and maintain a consistent, high-quality multi-step interview process.
• Source, screen, interview, and evaluate candidates across all open roles.
• Manage candidate communication and interview scheduling with speed and professionalism.
• Own the full onboarding experience for new hires, ensuring a seamless and welcoming first impression.
• Administer Enneagram assessments as part of the onboarding process and maintain team records.

Employee Documents & Handbook

• Maintain and update the company employee handbook to reflect current policies, culture, and legal requirements.
• Own all employee documentation including offer letters, agreements, and policy acknowledgments.
• Ensure all personnel records are organized, current, and stored securely.

Performance Reviews & Plans

• Design and manage the company's performance review process and cadence.
• Partner with leadership to conduct fair, consistent, and constructive performance evaluations.
• Develop and manage performance improvement plans (PIPs) when needed, supporting both the employee and leadership through the process.

Employee Compensation & Promotions

• Partner with leadership to manage employee compensation, including raises and promotion decisions.
• Maintain compensation records and ensure consistency and fairness across roles.

Career Growth & Development

• Build and maintain individual career growth plans for team members in partnership with leadership.
• Identify opportunities for skill development, role progression, and internal advancement.
• Make recommendations for and monitor progress on company-wide training and learning initiatives.
• Support a culture of continuous growth aligned with the company's RAIN values.

HR & Benefits Administration

• Own and administer all employee benefits, including enrollment, changes, renewals, and PTO policy management.
• Serve as the primary point of contact for benefits-related questions and issues.
• Maintain Enneagram profiles for all team members and leverage insights to support team dynamics and communication.
• Manage the team gifting program, including birthdays, milestones, and culture moments.
• Collaborate with the Senior Events Manager on internal team events and culture experiences.
• Ensure HR practices remain compliant and reflective of company values.

Key Metrics & Goals

• Time-to-fill open roles: 30 days on average.
• 3 qualified candidates submitted per role within 2 weeks.
• Interview scheduling and candidate communication completed within 2 business days.
• 100% retention rate for new hires within the first 90 days.
• 100% of new hires complete onboarding and Enneagram assessment within the first week.
• Performance reviews completed on schedule for 100% of eligible team members.
• Internal response time within 1 business day for 95% of HR and team communications.

Qualifications

• 5 years of experience in HR, people operations, and recruiting required.
• Experience managing full-cycle recruiting and onboarding in a fast-paced or startup environment preferred.
• Experience hiring executives and C-suite leaders preferred.
• Familiarity with HR best practices, employment documentation, and benefits administration.
• Experience leveraging AI tools to streamline recruiting, HR workflows, or people operations.
• Strong organizational and process-building skills.
• Clear, empathetic, and professional communicator.
• Stellar negotiation skills, confidently navigating offer stages and candidate conversations.
• High level of discretion when handling sensitive employee information.
• Proactive and solutions-oriented with strong follow-through.
• Passion for people, culture, and building high-performing teams.

Nice to Have:

• SHRM-CP, PHR, or equivalent HR certification.

Location & Schedule

• Remote (USA)
• Standard hours: Monday–Friday, 9am–5pm EST

Compensation & Benefits

• Salary: $85,000-$100,000 annually 
• Unlimited PTO: Flexible time off after 6 months, plus company-wide holidays.
• Retirement Plan: 401(k) with employer match after 6 months.
• Profit-sharing 401(k) benefit, with employer-funded contributions based on tenure and other plan factors, and a 3-year vesting schedule.
• Wardrobe Stipend: $2,000 first-year bonus for business attire.
• Home Office Stipend: To create a productive remote workspace.
• Annual Incentive Trip: Fully-paid team trip to a bucket-list destination.
• Private Wellness Center: Monthly access to gym, sauna, and cold plunge (Georgia-based).

About Paid Ads Academy

At Paid Ads Academy, you'll join one of the fastest-growing woman-owned startups in advertising education, where alignment with our vision, mission, and values is non-negotiable.

Vision: To be the go-to advertising training partner for entrepreneurs and their teams. 

Mission: Empower entrepreneurs and their teams to become findable™ for what they do by mastering paid ads in-house.

Our core values make it RAIN:

• R – Raise the Standard: Excellence is the baseline. Good is a gap we close, not a place we rest. We hold ourselves to standards most people would call unreasonable — and we’re proud of that. If it’s not our best work, it doesn’t leave our hands.
• A – Architect the Solution: You’re not here to do the job. You’re here to design the system that does it. We think in systems, automate relentlessly, and rebuild how we work every quarter. If the way you operate looks the same as it did 90 days ago, you’re falling behind.
• I – Initiate Before It's Obvious: We don’t wait to be asked. We see around corners, anticipate what our clients and teammates need, and move before the gap becomes visible. Unreasonable hospitality isn’t a department — it’s how every single one of us operates.
• N – No Excuses, No Explanations: We speak with precision. We deliver on deadlines, not discrepancies. When we fall short, we own it immediately, fix it fast, and raise our standard — we don’t narrate why it happened. Clarity over comfort, always.