Chief Operation Officer

The COO will lead enterprise-wide operations and scale a global workforce of approximately 1,000 team members, spanning both on shore U.S. teams and offshore delivery centers in India.

Client Details

We are a fast-growing, AI-featured Revenue Cycle Management (RCM) company transforming healthcare financial operations through automation, analytics, and technology-enabled services. With a strong global delivery platform, including significant offshore operations in India, we support healthcare providers and payers at scale across the U.S. market.

Description

• Build up the corporate strategy, and drive the growth of the company togerher with other C-suite
• Oversee a workforce of 1,000 employees, including offshore RCM operational and technology functions
• Drive operational efficiency through AI adoption, process automation, and continuous improvement
• Build and execute global delivery strategy, optimizing cost, productivity, and performance metrics
• Establish strong governance, operational KPIs, and execution discipline across business units
• Strengthen client satisfaction, retention, and service-level performance across major healthcare accounts
• Support global partnerships, and international resource expansion as needed
• Lead and manage day-to-day operations across U.S. and India-based teams, ensuring high-quality, scalable service delivery

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

• Proven experience as COO, Head of Operations, or senior operational leader in RCM-enabled healthcare platforms
• Demonstrated success managing large-scale global teams (1,000 employees) across onshore/offshore models
• Deep expertise in Revenue Cycle Management operations, healthcare billing workflows, and payer/provider dynamics
• Strong track record of scaling operations internationally, especially with delivery centers in India
• Experience driving AI-enabled transformation, automation, and operational modernization
• Background in high-growth healthcare technology or PE-backed services companies
• Existing global network and operational resources across the U.S., India, and other strategic markets
• Strong client-facing leadership and executive presence with enterprise healthcare stakeholders

Job Offer

• Competitive salary ranging from $350000 to $400000 annually.
• Comprehensive benefits package, including 401k and medical insurance.
• Opportunities to lead and innovate within the Healthcare Technology industry.
• Collaborative work environment focused on professional growth and excellence.

Join this impactful team and take your career to the next level. Apply now to make a difference in the Healthcare and Life Sciences department !

Desired Skills and Experience

end-to-end revenue cycle management
On Shore and Off Shore team management


MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants