Demo

Business System Specialist

pacificgastest.valhalla.stage
Emeryville, CA Full Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 2/24/2026

Requisition ID # 161365 

Job Category: Information Technology 

Job Level: Individual Contributor

Business Unit: Gas Operations

Work Type: Hybrid

Job Location: Emeryville

 

 

Department Overview

 

Position Summary

Functions as a liaison to IT from the line of business, representing the end users and business process owners in business system requirements, implementations and support. Defines user system requirements, provides user support, coordinates user acceptance testing of new tools and gathers users feedbacks. Performs feasibility analysis, develops project scope, and provides recommendations on alternative solutions, project strategy and deliverable prioritization.

 

Job Responsibilities

  • Handle moderately complex user issues that arise with supported systems and tools. Address most calls independently, escalates the more complex problems to senior peers.
  • Analyze and document moderate complexity business processes and information needs.
  • May be mentored by a Senior BSS.
  • May perform various additional activities, such as user based application testing, scope presentations, user support, etc.
  • Participate in UATs and perform quality reviews of test results.
  • Participate on teams that develop requirements for the business needs solution.
  • Provide timely and professional responses to IT or user inquiries. Escalate as appropriate.
  • Coordinate requirements and deliverables with IT/Lead BSS.
  • Contribute to business case development.
  • Analyze and propose solutions with some supervision.
  •  

    Qualifications

    Minimum:

  • Bachelors Degree in Business Administration or job-related discipline or equivalent experience
  • Experience in business, 2 years
  • Desired:

  • Experience in business, job-related, 3 years
  • Salary.com Estimation for Business System Specialist in Emeryville, CA
    $78,130 to $94,856
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