Security Field Supervisor/Recruitment Specialist

Full-Time

$26.00 Hourly

Schedule: Tuesday Through Saturday 9 AM to 6 PM

Job Summary

This is a hybrid position that includes the duties of both a Field Supervisor and a Recruitment Specialist.

Pacific Security Field Supervisors play a primary role in the effectiveness and quality of personnel performing work on client sites. They are responsible for training security officers and ensuring that customers receive consistent quality services regardless of which officer is on-site.

The Recruitment Specialist is responsible for divisional recruitment, onboarding, and training to attract and retain a diverse pool of skilled applicants. This position works closely with the Operations Manager, Operations Supervisor, and company-wide recruitment team to ensure a smooth and efficient hiring process.

Field Supervisor Essential Functions

• Respond to client calls and/or complaints; report any calls or incidents needing immediate attention to Operations Manager.
• Respond to alarms, lockouts, and assist with lockups when needed.
• Respond to Officer vehicle accidents or on-the-job injuries and complete appropriate reports.
• Fill in for shifts when coverage is unavailable.
• Attend new client site startups when requested.
• Ensure site post orders are up to date and accurate; if not, notify Operations Manager.
• Perform on-the-job training with new hires.
• Check in with guards who are on a post for their first time in person whenever possible.
• Keep patrol binders up to date with most current information.
• Maintain a clean workspace.
• Maintain well documented training logs.
• Log all attendance and performance issues in employee notes.
• Report safety concerns to Operations Manager.
• Notify Operations Manager immediately of any vehicle maintenance required.
• Ensure on-site paperwork is completed as required (IRs, DALs, Timesheets, etc.).
• Perform guard, uniform, and site inspections during shift. Replace guard uniforms if necessary.
• Notify Operations Manager immediately of any issues with site phones, keys, lockboxes, or other site equipment.
• Respond to no-shows/call-offs by filling the position with another guard or stand in for the no-show site until relief is secured.
• Call guards who have a schedule change within 24 hours to confirm schedule change.
• Wear company-approved attire and maintain personal grooming standard.
• Lead employees by example and maintain a level head in unpredictable situations.
  
  

Recruitment Specialist Essential Functions

• Design and manage the overall recruitment strategy for assigned division.
• Execute full-cycle, high-volume recruitment process: Assess need, post job advertisement, evaluate and screen candidates, conduct interviews, prepare and present job offers.
• Perform new hire orientations and ensure paperwork is complete and accurate for processing.
• Onboard and train all new hires for division; Administer Washington State Department of Licensing Security Guard training requirements; Execute and oversee Security Officer Fingerprinting requirements.
• Manage and track site specific badging requirements including immunizations, specialized training, certifications, etc.
• Effectively communicate with Operations Manager and Operations Supervisor to fulfill division hiring needs.
• Works with HR to maintain realistic job descriptions and hiring criteria for the advertising and interview process.
• Identify and implement best advertising practices; Maintain open position advertising for division.
• Use applicant tracking system to track, rate, and manage applicants through the recruitment and selection process.
• Manage and maintain active guard licenses in Celayix for new and existing employees; Monitor license expiration dates and work with employees to renew existing licenses.
• Manage uniform inventory and distribution including ordering, laundering, and organizing the division’s inventory.
• Represent company at community events and job fairs.
• Enhance candidate experience and relationship with division.
• Travel to all regions within the division’s geographical area as needed.
• Provide support for company-wide recruitment team.
• Perform other related duties as requested or assigned.
  
  

Additional Responsibilities

• Oversees all Security Officers in the field during their shift.
• Perform other related duties as requested or assigned.
  
  

Minimum Qualifications

Experience as a full cycle recruiter or college degree preferred. At least one year of experience in an administrative field and/or customer service field required. Able to become an authorized driver, pass a drug test, and pass a criminal background check.

Authorized Driver Requirements

• Must be over the age of 23 to become an authorized driver
• Must have had a drivers license for the past 3 years
• Driving record must meet the company requirements
  
  

Education

HS Diploma/GED Equivalent required, additional education preferred

Certificates, Licenses, Registrations

Certified Trainer with the DOL within the first 30 days of employment; if not already obtained, Security Guard License application submittal on the first day of employment. Must maintain an active Security Officer License through Washington State Department of licensing during duration of employment. Must be able to travel to any site during their shift as a company authorized driver.

Benefits Include

• Paid Time Off
• Health, Dental, and Vision Insurance for Full-Time Employees
• Company Sponsored Group Term Life Insurance for Full-Time Employees
• Voluntary Life Insurance for Full-Time Employees
• Employee Referral Program $250
• Direct Deposit
• 401(k) with Company Match
• Employee Assistance Program (EAP)
  
  

If you meet these requirements, please reply with a resume.

As an Equal Opportunity Employer, we are committed to attracting and maintaining talent that represents a diverse and inclusive workforce without discrimination. All applicants will be considered for employment without attention to race, color, sex, gender, gender identity, sexual orientation, age, national origin, disability, or veteran status. Women, minorities and veterans are encouraged to apply.

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