On-Site Technical Project Coordinator

Technical Project Coordinator (Managed Services)

Beaverton, OR | On-Site | $65,000–$95,000 DOE

About Pacific Office Automation

Pacific Office Automation (POA) is one of the largest independently owned document imaging, managed IT, and office technology providers in the nation. Since 1976, we've grown to more than 40 locations across eleven western states: Oregon, Washington, California, Arizona, New Mexico, Nevada, Utah, Idaho, Colorado, Texas, and Hawaii.

Our decades of success have been built on exceptional customer service, industry expertise, and strong partnerships with leading technology manufacturers including Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and more.

At POA, we invest in our people. Whether you're expanding your technical expertise or developing leadership skills, you'll have access to ongoing training, mentorship, and opportunities for career advancement. We believe the best ideas come from every level of the organization, and we foster a collaborative environment where every voice is valued.

About the Role

Our growing Managed Services team is seeking a Technical Project Coordinator to join our Beaverton office. This is not a traditional project coordination role. We're looking for someone with a strong technical background who has hands-on experience implementing, deploying, or supporting IT infrastructure within a Managed Service Provider (MSP) environment.

The ideal candidate understands the technical side of managed IT services and can effectively coordinate complex customer implementations while serving as a bridge between customers, engineers, technical account managers, and sales teams. If you've worked as a Systems Engineer, Project Engineer, Implementation Engineer, Network Engineer, or in another technical infrastructure role before moving into project coordination or project management, we'd love to hear from you.

What You'll Do

• Manage multiple customer implementation, infrastructure, and server deployment projects simultaneously from kickoff through completion.

• Develop, maintain, and monitor project plans, schedules, budgets, timelines, and deliverables.

• Serve as the primary point of contact between customers and internal technical teams throughout the project lifecycle.

• Collaborate closely with Technical Account Managers, Project Engineers, Systems Engineers, and Sales Engineers to ensure successful project execution.

• Coordinate server deployments, cloud migrations, network implementations, and managed IT projects while understanding technical requirements and project dependencies.

• Organize and facilitate project meetings, document action items, and communicate project status to stakeholders.

• Proactively identify project risks, resolve roadblocks, and manage customer expectations.

• Prepare and maintain Statements of Work, implementation documentation, project plans, and technical documentation.

• Coordinate internal and external resources to ensure projects remain on schedule and within scope.

• Support change management initiatives and continuously improve project workflows and implementation processes.

• Facilitate knowledge transfer and project handoffs between engineering and support teams.

• Utilize project management tools to track resources, milestones, and project progress.

• Ensure projects meet quality standards, documentation requirements, and customer expectations.

What We're Looking For

• Bachelor's degree in Computer Science, Information Technology, or a related technical field preferred.

• 5 years of experience working for a Managed Service Provider (MSP) is required.

• Strong hands-on technical background supporting, implementing, or deploying IT infrastructure.

• Previous experience in a technical role such as Systems Engineer, Project Engineer, Implementation Engineer, Network Engineer, or similar is highly preferred.

• 3-5 years of experience coordinating or managing technical infrastructure or managed services projects.

• Strong understanding of server deployments, Microsoft environments, Active Directory, Microsoft 365, Azure, virtualization, networking, storage, backup solutions, and managed IT services.

• Ability to confidently communicate with both technical and non-technical stakeholders while understanding technical implementation challenges.

• Experience managing project timelines, Statements of Work, project documentation, risks, budgets, and customer communications.

• Exceptional organizational, problem-solving, and time management skills with the ability to manage multiple technical projects simultaneously.

Preferred Experience

Experience with one or more of the following is highly valued:

• Server migrations and deployments

• Microsoft Azure and Microsoft 365 implementations

• Active Directory and Windows Server

• VMware or Hyper-V virtualization

• Network infrastructure, switching, routing, and firewalls

• Storage, backup, and disaster recovery solutions

• Professional Services or Implementation Engineering

• Managed Services project delivery

Please Note: This is a highly technical project coordination role. Successful candidates will have experience managing projects and a strong technical background within an MSP or IT infrastructure environment.

Why Join POA?

• Competitive compensation: $65,000–$95,000 annually DOE

• Clear career advancement opportunities

• Collaborative, team-oriented culture

• Medical, Dental, Vision, and Life Insurance

• 401(k) with company match

• Paid Time Off, Vacation, and Sick Leave

• Flexible Spending Account (FSA)

• Ongoing training, mentorship, and professional development

Our Commitment to Diversity & Inclusion

Pacific Office Automation is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are respected, supported, and empowered to succeed. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, religion, veteran status, disability, or any other protected characteristic.

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Salary : $65,000 - $95,000