SVP & General Manager, Ground Handling

About the Job

Pacific International has been retained by a global leader in the airline services space to appoint a SVP & General Manager, Ground Handling for one of their most critical, high-profile business units.

Build the Next Growth Platform

We are seeking an entrepreneurial, growth-oriented executive to lead and expand the business. This leader will take ownership of an established operating business while simultaneously building and scaling two additional service pillars from the ground up.

This is more than a traditional executive leadership role. It is an opportunity to operate as a Business President, with full accountability for strategy, growth, operations, talent, and financial performance. The successful candidate will have the autonomy and resources to create new revenue streams, build high-performing teams, and shape a business platform that will become a significant contributor to the company's long-term growth strategy.

This is a rare opportunity to lead an established business while building multiple new growth engines from the ground up. For the right executive, it offers the chance to shape strategy, build teams, create lasting enterprise value, and leave a meaningful leadership legacy.

What You'll Do

• Lead and grow an existing business with full P&L responsibility.
• Develop and execute the long-term strategy for three business pillars, including two new service lines.
• Build scalable operating models, organizational structures, and go-to-market capabilities.
• Identify and capture new market opportunities, partnerships, and revenue streams.
• Establish performance metrics and accountability frameworks to drive results.
• Recruit, develop, and lead high-performing leadership teams.
• Collaborate with executive leadership to align growth initiatives with enterprise strategy.
• Drive commercial excellence across sales, service delivery, customer success, and operations.
• Foster a culture of innovation, accountability, and continuous improvement.
• Evaluate potential acquisitions, partnerships, and expansion opportunities as appropriate.

Required Qualifications

• 15 years of progressive leadership experience in business services, professional services, BPO, consulting, managed services, workforce solutions, healthcare services, or related industries.
• Proven experience leading a business, division, or business unit with significant revenue and P&L responsibility.
• Demonstrated success launching, scaling, or transforming businesses, service lines, or growth platforms.
• Strong track record of driving revenue growth and profitability.
• Experience building and leading executive and management teams.
• Exceptional strategic planning and execution capabilities.
• Strong commercial acumen with experience developing and executing growth strategies.
• Bachelor's degree required; MBA or advanced degree preferred.

Ideal Candidate Profile

• Thrives in entrepreneurial and high-growth environments.
• Has successfully built businesses or service lines from zero to scale.
• Is equally comfortable setting strategy and executing operationally.
• Knows how to create structure in ambiguous environments.
• Has a strong bias toward action and measurable outcomes.
• Can attract, develop, and retain exceptional talent.
• Brings both commercial and operational leadership capabilities.
• Thinks like an owner and acts with accountability.
• Can influence and partner effectively with executive stakeholders, customers, and investors.
• Has the credibility and presence to represent the business internally and externally.

About Pacific International Executive Search:

Pacific International, a globally recognized retained executive search firm, is dedicated to empowering Fortune 500, FTSE 100, and high-growth enterprises in building exceptional C-suite, senior-level, and strategic leadership teams while championing diversity and inclusion. Our adaptability, agility, and forward-thinking ethos distinguish us in the ever-evolving business landscape.

Since 1997, we have been dedicated to building lasting client partnerships based on trust and reliability, and a proven track record of successful C-suite and mid- to senior-level leadership project delivery across many key industries globally.

Diversity Statement:

At Pacific International, diversity, equity, and inclusion are at the core of who we are and what we do. Our commitment to these values is unwavering and we proudly champion diversity on behalf of our clients in every Executive Search mandate we undertake. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. In pursuit of these objectives, we actively encourage applications from individuals of all backgrounds and identities. For further information on this position and a confidential discussion about your career please contact: nichole.lapp@pacific-international.com