What are the responsibilities and job description for the F&B Administration - Food and Beverage Manager position at Pacific Hospitality Group?
WHAT YOU WILL ACCOMPLISH
- The Restaurant Manager supervises the work activities of the entire food service department to ensure that food & beverage service is at the highest level. The Restaurant Manager will maintain all standard operating procedures for the front of the house restaurant department. He/she will screen applicants, train new associates, evaluate, coach & counsel, schedule, and discipline associates.
- Maintain warm, hospitable guest relations in all guest contact.
- Responding to individual guest needs as they occur.
- Manage operations and staffing according to forecasted and actual needs of the hotel and outlets.
- Supervise food and beverage service staff, including counseling, termination, performance evaluations, training, and development.
- Assist in the development of the annual budget. Monitor performance against plan.
- Establish and maintain cost control systems for staffing.
- Ensure quality services are rendered in meeting guest needs.
- Schedule staff according to labor standards and forecasted occupancy.
- Enforce procedures for the acceptance, security, and return of guests lost and found items.
- Maintain productivity and labor cost goals.
- Monitors and trains food & beverage service staff in the preparation and presentation of menu items.
- Ensures that the food & beverage staff is learning and growing as service professionals.
- Immediately alert hotel management of emergency situations via all communication avenues.
- Conveys company information, decision, or problems to appropriate parties on a timely basis. Â
- Actively listens to others. Â
- Works to resolve disagreements and is respectful of peers and co-workers. Â
- Protect guest safety and well-being; be courteous to all guests and co-workers. Â
- Thoroughly completes projects and assignments professionally with care. Â
- Adjusts to high pressure conditions and is open to change. Â
- Assumes responsibility for personal growth and development. Â
- Always conducts him/herself (acts and dresses) professionally; sets standards for all. Â
- Expresses ideas and conveys information clearly, effectively, and professionally. Â
- Scrupulously follows all Ko'a Kea Hotel & Resort policies and procedures. WHAT YOU WILL BRING Â
- Knowledge of the English language to effectively communicate with guests, associates, and vendors. Â
- Knowledge of all hotel departments and functions. Â
- Good mathematical and computer skills. Â
- Ability to accurately use various Microsoft Office, PMS, and accounting software. Â
- Ability to lift and pull a minimum of 20 pounds. Â
- Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. Â
- Ability to be a team player. GREAT IF YOU HAVE Â
- Minimum of two years' experience in Food and Beverage supervisory or management role. BENEFITS Â
- Health Insurance Â
- Vision Insurance Â
- Dental Insurance Â
- Pharmacy Insurance Â
- 401K Â
- Referral Bonus Â
- Paid Time Off Â
- Birthday Holiday (Full-Time or Part Time Only) Â
- Gone Fishing Holiday (Full-Time Only) Â
- Opportunities for advancement We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.