Administrative Assistant - Operations Support

Are you a detail-oriented multitasker who thrives in a fast-paced environment? Join our dynamic team and play a key role in supporting our Janitorial, Apartment Turnover, and Day Porter divisions.

We’re looking for an Administrative Assistant who will work closely with the Operations Manager and Field Supervisor to ensure smooth operations both in the office and in the field. This role offers a unique blend of administrative responsibilities and hands-on support, making it ideal for someone who enjoys variety and is eager to grow within the company.

$23 - $27 hourly

Administrative Operations

• Coordinate with Property Managers for scheduling, special requests, and follow-ups
• Enter and manage work orders across platforms (Knowify & Monday.com)
• Set up new accounts and manage client proposals
• Review and approve subcontractor invoices weekly
• Track special projects and maintain accurate billing records
• Oversee inventory and supply requisitions
• Implement and maintain policies and procedures

Crew & Field Support

• Schedule and dispatch cleaning crews for apartment turnovers
• Conduct daily check-ins with crews and monitor punctuality and performance
• Assist with recruitment, onboarding, and training of subcontractors
• Maintain performance evaluations and bonus tracking
• Support quality control through inspections and occasional cleaning tasks
• Process and approve heavy cleaning requests and go-back follow-ups
• Assist with student housing planning and field logistics
• Act as a liaison for customer inquiries and complaints
• Help plan community events to promote brand awareness

• Strong organizational and communication skills
• Experience in move-out cleaning, janitorial, or related fields preferred
• Bilingual (English/Spanish) is a plus
• Tech-savvy with knowledge of Microsoft Office and the ability to learn new platforms
• Clean DMV and background check required
• High attention to detail and ability to manage multiple tasks efficiently
• High school diploma or GED required; some college preferred
• Customer service experience in a related industry is a plus

Pacific Coast Cleaning, Inc. (PCC) is a leading commercial and construction cleaning firm with over 20 years of proven expertise. Our capabilities encompass all types of projects, from complete ground-up developments to multi-family, airports, military, health care, and tenant improvement projects.

Over the past decade, we’ve developed sparkling relationships with clients by enhancing the appearance, viability, longevity, and overall value of their properties, while delivering on schedule. From post-construction cleanup, janitorial services, and more, we deliver reliable, affordable, and professional cleaning services.

Clients include some of the largest builders in California, and we’re always seeking to partner with new clients who share a common commitment to excellence and professional business practices. At PCC, we are committed to Integrity, Growth, Teamwork, Excellence & Empowerment.