Technical Communications Specialist

Job Title: Technical Communications Specialist II

Location: Rochester, NY 14626

Work Arrangement: Onsite

Employment Type: Contract

Duration: 12 Months

Domain: Technical Writing / Documentation / Medical Devices

Pay Rate: $32.00 - $34.00/hr. on W2 (Based on Experience & Qualifications)

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Deadline: 7/28/2026

Skills Required

Primary (Must-Have)

• Associate's Degree in Technical Writing, Communications, Engineering, Biology, Medical Technology, or a related field (or equivalent experience).
• Minimum 3 years of technical writing or technical communications experience.
• Strong technical writing, editing, proofreading, and documentation skills.
• Experience creating user manuals, Instructions for Use (IFUs), product labeling, and technical documentation.
• Proficiency with Adobe FrameMaker, Microsoft Office Suite, HTML, XML, and DITA.
• Experience with topic-based authoring methodologies.
• Strong verbal and written communication skills.
• Excellent organizational, time management, and project coordination skills.
• Ability to collaborate effectively with cross-functional teams.
• Strong attention to detail and document quality.

Secondary (Good to Have)

• Bachelor's Degree in Technical Writing, Communications, Engineering, or a related discipline.
• Experience in a regulated industry such as medical devices, healthcare, pharmaceuticals, or life sciences.
• Knowledge of Content Management Systems (CMS).
• Experience with CSS, JavaScript, and website authoring tools.
• Experience managing translated documentation and localization projects.
• Familiarity with document change control processes and regulatory documentation requirements.

Position Overview

The Technical Communications Specialist II is responsible for developing, editing, and maintaining technical documentation that supports the safe and effective use of products. This includes creating user manuals, Instructions for Use (IFUs), product labeling, online help content, and technical presentations while ensuring compliance with regulatory, quality, and corporate documentation standards.

This role partners closely with Engineering, Research & Development, Regulatory Affairs, Quality, Information Technology, and Product Management teams to gather technical information, manage document revisions, and deliver accurate documentation on schedule.

Roles & Responsibilities

Technical Documentation

• Develop, edit, and maintain technical documentation including user manuals, Instructions for Use (IFUs), product labeling, online help content, and technical presentations.
• Create clear, concise, and accurate documentation for internal and external users.
• Maintain documentation throughout the product lifecycle.

Content Development

• Collaborate with subject matter experts to gather technical information.
• Translate complex technical concepts into user-friendly documentation.
• Ensure documentation follows established writing standards and style guides.
• Proofread and edit documentation for accuracy, consistency, and completeness.

Document Control & Compliance

• Manage document review, approval, and revision processes.
• Follow document change control procedures and maintain version history.
• Ensure compliance with regulatory requirements, quality standards, and corporate documentation policies.
• Support documentation validation activities and resolve documentation-related issues.

Cross-Functional Collaboration

• Work closely with Engineering, R&D, Regulatory Affairs, Quality Assurance, IT, and Product Management teams.
• Participate in project meetings and documentation planning sessions.
• Coordinate documentation deliverables to support product development timelines.

Project Management

• Manage multiple documentation projects simultaneously while meeting deadlines.
• Prioritize assignments in a fast-paced environment.
• Track project status and communicate progress to stakeholders.

Minimum Qualifications

• Associate's Degree in Technical Writing, Communications, Engineering, Biology, Medical Technology, or related field (or equivalent experience).
• Minimum 3 years of technical writing experience.
• Strong written, verbal, editing, and proofreading skills.
• Experience using Adobe FrameMaker, HTML, XML, DITA, and Microsoft Office.
• Strong organizational and project management skills.
• Ability to communicate effectively with technical and non-technical audiences.
• Excellent attention to detail and commitment to documentation quality.

Preferred Qualifications

• Bachelor's Degree in Technical Writing, Communications, Engineering, or a related discipline.
• Experience in the medical device, healthcare, pharmaceutical, or other regulated industries.
• Knowledge of Content Management Systems (CMS).
• Experience with CSS, JavaScript, and website authoring.
• Experience supporting translated documentation and localization efforts.
• Familiarity with regulatory documentation standards and quality management systems.

Work Environment

• Professional office environment.
• Frequent collaboration with Engineering, Regulatory Affairs, Quality Assurance, R&D, Product Management, and IT teams.
• Fast-paced, deadline-driven environment supporting product development and regulatory documentation.
• Opportunity to contribute to documentation that supports the safe and effective use of medical and technical products.

Benefits

Medical, Dental, Vision, 401(k), Paid Sick Leave

EEOC Compliance

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected status.

Disclaimer

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications, experience, and business needs.