What are the responsibilities and job description for the Verizon Customer Support Associate position at P&M Consulting Group?
P&M Consulting Group is seeking motivated and outgoing individuals to join our growing team as an Verizon Customer Support Associate in the Virginia Beach area. This position is ideal for individuals looking to begin a long-term career in sales, customer relations, and business development. No previous experience is required, as we provide comprehensive training and ongoing professional development.
As a Verizon Customer Support Associate, you will work directly with customers to educate them on Verizon products and services, answer questions, and provide personalized solutions that meet their needs. This role offers valuable experience in communication, sales, and leadership development.
Verizon Customer Support Associate Responsibilities:
- Represent Verizon products and services professionally to prospective and existing customers.
- Build positive customer relationships through excellent communication and service.
- Educate customers on available products, promotions, and service options.
- Assist customers in selecting solutions that best fit their needs.
- Process customer information accurately and maintain detailed records.
- Follow up with customers regarding service questions and account updates.
- Collaborate with team members to achieve individual and company goals.
- Participate in ongoing training sessions focused on sales, customer service, and leadership development.
- Maintain a positive attitude while working in a fast-paced environment.
Verizon Customer Support Associate Qualifications:
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn.
- Ability to work well independently and within a team environment.
- Customer service, retail, hospitality, or sales experience is helpful but not required.
- Comfortable interacting with customers and building relationships.
- Strong organizational and problem-solving abilities.
- Basic computer and data entry skills.
- Bilingual candidates are encouraged to apply.
What We Offer:
- Paid training and ongoing mentorship.
- Opportunities for advancement and career growth.
- Professional development programs.
- Team-oriented and supportive work environment.
- Performance-based incentives and bonuses.
- Valuable experience in sales, customer relations, and business development.
Join P&M Consulting Group and begin building a rewarding career while representing one of the nation's leading telecommunications providers.
Job Type: Full-time
Pay: $21.69 - $26.12 per hour
Work Location: In person
Salary : $22 - $26