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Residential Manager

P.I.L.O.T. SERVICES INC
Mount Holly, NJ Full Time
POSTED ON 12/30/2025
AVAILABLE BEFORE 2/28/2026
Exempt Position: Residential Program Manager
Qualifications: Minimum age requirement of twenty- one (21) years; one (1) year Experience in working with individuals with an intellectual disability; have a valid driver’s license; have a high school diploma or GED.
Immediate Supervisor: Director of Residential Services
Duties and Responsibilities:
The Residential Program Manager is responsible for the overall daily operations of all aspects and functions of the group homes; directly supervises DSP’s; and will:
  • Support the Lead DSP in developing and planning social and community activities;
  • Participate in the developments of Individual Service Plans (ISP) by attending meetings; Completing annual worksheets required to create and update the ISP;
  • Maintain a safe environment by reporting any needed facility tasks to the Facilities department;
  • As part of a daily task, will approve the hours entered into the payroll system by the DSP’s;
  • Review and ensure the development of schedules is completed, and assist with shift coverage as necessary;
  • Schedule the acclimation of newly assigned DSP’s with regard to the home and the care of the individuals; complete on-site evaluation checklist; forward to staff training and development;
  • Attend house meetings and provide support to the Lead to encourage critical items are discussed;
  • Create monthly menu’s based on individual diets and according to individual diets;
  • Ensure that the Lead DSP’s are maintaining housekeeping responsibilities, i.e., cleaning and organization of the home;
  • Weekly review of the Medication Administration Record to ensure accuracy and completion;
  • Review or complete Unusual Incident Reports;
  • Delegate or complete food shopping for the individuals based on individuals’ preferences;
  • Support the Individuals with their spending of PNA funds;
  • Ensure that receipts are received and maintained according to the agency policy and procedure;
  • Review documentation from medical appointments to ensure that medical needs are being met;
  • Ensure that daily assigned progress notes in THERAP are completed;
  • Ensure that the daily attendance is completed in THERAP;
  • Update THERAP record as needed based on any changes for the individuals and annually during ISP meetings, including developmental changes, regression in functions, and levels of support;
  • Ensure that all DSP’s are completing and reviewing the daily communication log;
  • Review and sign off on all daily communication logs;
  • Complete all other program assignments, activities and tasks as delegated by the Associate Director of Residential Services;
  • Will cooperate with the Department of Human Services staff and P.I.L.O.T. investigation personnel in any investigation, inquiry, or inspection; and
  • Complete other duties as assigned.
  • Minimum age requirement of twenty- one (21) years
  • Two (2) years' Experience in working with individuals with an intellectual disability
  • have a valid driver’s license
  • have a high school diploma
  • A valid NJ driver's license with less than 5 points

Salary.com Estimation for Residential Manager in Mount Holly, NJ
$83,920 to $102,676
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