What are the responsibilities and job description for the Office Administrator position at Oxford Advisory Group?
Are you a caring and energetic individual with attention to detail that loves customer service and creating a “wow” factor? Do you enjoy interacting with people and have a great sense of humor? Would you enjoy working for a growing, prestigious company in a fun, team environment?
At Oxford Advisory Group, we are a close-knit company looking for the right person to complement our team. We love working with people who bring a great attitude to work every day. This person will be the warm welcome for all our clients and prospects. We desire an experienced, patient, organized and efficient person who is willing to exceed expectations at any level of task and driven to develop a strong working relationship with our growing team.
Our candidate is articulate, pleasant, dependable and desires an exceptional work culture. Applicant must have a strong capacity to handle varying work tasks including hospitality for events and in-office, phone calls, providing exemplary customer service to clients and prospects, calendar management, managing simple print projects, data entry and scanning, research projects, critical thinking skills and detailed oriented.
Because our environment is fast-paced and we are an innovative and growing company, all of our team members demonstrate the ability to complete tasks with little or no supervision.
We are a full-service Financial firm specializing in those near or in retirement. Our team is comprised of advisors, marketers and client relation specialists. We thrive on success and reward hard work.
Serious applicants only please. We are looking for a long-term fit.
Position Details
Commitment: 40 hours per week.
Compensation: Starting salary range is $45-55K, plus full medical and dental benefits and a generous retirement benefit plan. All Holidays off, including your birthday!
Job description
We are looking for a Admin to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Admin do?
As a Admin, you will be the first point of contact for our Lakeland office location. Our Admin's duties include offering administrative support across the organization. You will welcome guests and greet people who arrive for their scheduled appointments. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Admin, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and time management skills are essential for this position.
Ultimately, a Admin's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Update calendars and schedule meetings
Perform other clerical admin duties such as filing, photocopying, transcribing and faxing
Requirements and skills
Proven work experience as a admin, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Schedule:
Monday-Friday
Salary Range
$45,000-$55,000
- Location: Lakeland, FL
Salary : $45,000 - $55,000