Operations Support

About the Company

Our client is a growing, geographically distributed company with a workforce spanning 16 states, supported by a Professional Employer Organization (PEO)

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About the Ro

le
This hybrid role is based in Edmonds, WA, requiring two days per week in office, and reports directly to company leadership. The Operations Support Specialist serves as the single in-house point of ownership across HR and benefits, multi-state payroll, finance, compliance, vendor management, and event coordination. The role is high-trust and generalist in nature, requiring close partnership with an external accountant and PEO to ensure operational accuracy and full regulatory compliance across all states of employme

nt.
Responsibili

• ties
  Administer the company HRIS and manage day-to-day HR operat
• ions.Oversee health insurance and 401(k) programs, including enrollment, eligibility, contributions, remittances, and annual rene
• wals.Communicate health and retirement plan coverage details to eligible employees and administer the annual wellness pro
• gram.Own the full onboarding and offboarding lifecycle, including offer letters, NDAs, new-hire setup, I-9 verification, and E-Verify proces
• sing.Maintain the employee handbook and company policies, recommending updates as the business evo
• lves.Administer compensation programs and calculate and process commission paym
• ents.Coordinate employment-based immigration matters (e.g., H-1B) with outside counsel and track application st
• atus.Run monthly multi-state payroll and maintain accurate employee payroll rec
• ords.Manage accounts payable and receivable, including invoicing, expense report review, payment processing, and account reconcilia
• tion.Perform ongoing bookkeeping and monitor company bank accounts and depo
• sits.Review payroll tax notices, ensure timely correction or payment, and provide annual withholding rates to the payroll prov
• ider.Calculate and file monthly excise taxes; partner with the external accountant on monthly reporting and year-end corporate and state tax fil
• ings.Maintain employer and payroll registrations across all 16 states of employment and coordinate with the PEO on multi-state compli
• ance.Manage required government reporting, including monthly state reporting and federal surveys (e.g., Census Bur
• eau).Complete government certifications, representations, and related documenta
• tion.Set up and maintain company profiles in government and customer supplier systems, including SAM, PIEE, Ariba, Exostar, and C
• oupa.Manage the company trademark renewal and registration pro
• cess.Oversee business insurance and workers' compensation policies, including annual renewals and employee additions and remo
• vals.Manage facilities and office operations, including setup, furnishing, and ongoing n
• eeds.Maintain document control, ensuring all agreements and records are signed, filed, and tra
• cked.Identify and engage outside vendors and professional resources (e.g., legal, benefits) as business needs a
• rise.Plan and coordinate company events, trade shows, and the annual meeting end to end, including venue, lodging, transportation, catering, supplies, and on-site logis
• tics.Support trade show and marketing logistics, including branded merchandise and customer holiday mail
• ings.Serve as an operations and communications liaison for leadership on select internal and external follow

-ups.
Qualific

• ations
  5 to 7 years of experience in business operations, HR, office management, or a blended administrative and operation
• s role.Hands-on experience with multi-state payroll administration and employer comp
• liance.Benefits administration experience covering health insurance and 401(k) programs, with familiarity with HRIS pla
• tforms.Working knowledge of bookkeeping fundamentals, including accounts payable and receivable, invoicing, and account reconcil
• iation.Exceptional organizational skills, discretion with confidential information, and the ability to independently manage multiple concurrent works
• treams.Experience coordinating with a PEO across multiple states is strongly pre
• ferred.Familiarity with government and supplier registration systems, including SAM, PIEE, Ariba, Exostar, and Coupa, is pre
• ferred.Exposure to employment-based immigration processes (e.g., H-1B) and coordination with outside counsel is pre
• ferred.Prior experience supporting a small to mid-sized company or a geographically distributed workforce is pre