The Role of Operations Support Specialist 2 

Under general supervision, performs clerical and administrative functions in support of the Operations Department. Performs timekeeping responsibilities, provides customer service and performs other duties as required. May perform procurement duties. May perform dispatching duties, as well as conduct route and service audits.

Essential Responsibilities

• Provides administrative and clerical support to the operations department which may include calendaring, creating correspondence, developing reports, planning meetings and events, answering phones and other duties as assigned. Duties may be of a confidential or sensitive nature.
• Performs timekeeping responsibilities including recording schedules, hours worked, vacation approvals, etc. to ensure that attendance records are properly maintained.
• Courteously and tactfully assists customers, business partners, employees and vendors. Problem solves complex internal or external customer issues.
• May generate purchase orders, follow up with vendors and enter repair orders on the fleet maintenance system.
• Schedules and monitors shipping and receiving.
• Ensures that all export standards are met.
• Tracks commodities and takes inventory.
• May schedule service and assign drivers for special pick-ups, reassignment and arrange alternate coverage in case of employee absences or equipment failure.
• Audits routes to verify customer service levels. Reports route discrepancies to the appropriate manager.
• Assists the Operations Manager with route maintenance and sequencing activities to ensure route optimization.

Qualifications

• Five years of related administrative experience.
• Principles and practices of job site safety, potential job hazards, and state and local regulations.
• Basic computer programs.
• High school diploma or GED required.
• Bachelor's degree preferred.

Recology Offers

• An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
• The largest employee-owned resource recovery company in the industry with terrific benefits to help you prosper.
• A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
• An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R’s: Reduce, Re-use, Recycle, and Recologize.
• Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.

Recology Benefits May Include

• Paid time off and paid holidays.
• Health and wellness benefits including medical, dental, and vision.
• Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
• Annual wellness incentives.
• Employee Assistance Program (EAP).
• Educational assistance.
• Commuting benefits.
• Employee referral program.

Supplemental Information

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.

Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.