Producer

Reports to: Director of Production

Department: Production

Classification: Exempt

OVERVIEW

The Producer is responsible for managing projects from initiation through delivery, ensuring work is completed on time, on budget, and at the highest quality. In this role, you will oversee multiple projects across a range of clients and deliverables simultaneously.

Primary project types include website UX through development, campaign microsites, and CMS maintenance. Additional work may include brand design, marketing collateral, and content creation.

You will partner closely with Account Leads and Team Leads to align project goals, support clients, and guide cross-disciplinary teams through each phase of production. This role reports directly to the Director of Production.

ROLES & RESPONSIBILITIES

• Responsible for driving projects forward and delivering on time, within budget, and within scope.
• Strong communication skills as you work through client and internal team project management deliverables.
• Client management skills: build strong client relationships, comfortable with making progress through periods of ambiguity, and confidence to work closely with clients to manage frequently changing priorities and needs.
• Oversee and manage QA and testing processes to ensure websites function as intended across platforms and devices.
• Create the project schedule and deliverable deadlines, and ensure these are followed internally and externally.
• Own internal and external meetings. This includes managing setup, meeting agendas, and notes. You’ll ensure the team is prepared for the meeting and has an action plan afterward.
• Deep knowledge of project scope, goals, deliverables, schedule, and process. Manage and guide all project work within the defined project scope and SOW.
• Manage project administration tasks, like tracking hours, expenses, schedule creation, and project tool setup (Slack, Airtable, Team Drive folders, etc).
• Track team hours against the budget, as needed.
• Ensure contractor invoices, project expenses, and all other costs related to the job or client are tracked appropriately.
• Review deliverables (in support of the Creative Director or other team leads) and act as the day-to-day eyes of the client to ensure the team is on track.
• Manage deliverables and assets from the client and own internal systems, process, project organization, and documentation.
• Own the project process from start to finish. Every step should be known and guided towards completion by the producer.
• Learn and work towards reflecting Owen Producer Values in all of your work.

KNOWLEDGE & SKILLS

• Proficiency in tools like Figma, Airtable, Google Suite, Adobe Creative Cloud for managing workflows and project work.
• Skills in analysis, problem-solving, and collaboration, with a track record of working effectively across cross-functional teams
• The ability to navigate ambiguity, work independently, and deliver strategic recommendations confidently.

EDUCATION & EXPERIENCE

• 2-3 years agency or in-house production experience with some experience running web and brand projects.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements.

• This role requires the ability to work from our Portland office 3 days per week.
• Using standard office equipment, computers and related technology
• Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Bending, reaching, lifting, pushing and pulling up to 25 pounds
• Travel is not expected for this role.