What are the responsibilities and job description for the Telesales Executive – Appointment Setter (IT & Telecoms) position at Overline Network Consultants Ltd?
Telesales Executive – Appointment Setter (IT & Telecoms)
Location: Worthing, West Sussex (office-based)
Hours: Full-time, Monday to Friday, 9:00am–5:30pm (37.5 hours per week)
Salary: £28,000–£30,000 per annum up to £200 commission per converted lead
About Overline
Overline has been helping businesses communicate better for over 30 years. From our Worthing town-centre office, we provide unified communications, business telecoms, IT, cloud and IoT solutions to organisations across the UK, from local businesses to councils. Our sales team is busy, and we’re looking for an experienced telesales professional to keep their diaries full of quality appointments.
The role
You’ll be the first voice many of our prospects hear. Your job is to contact businesses, open conversations with decision-makers, qualify their needs and book appointments for our sales team. Every appointment that converts into a sale earns you up to £200 commission, so the better you qualify, the more you earn.
What you’ll be doing
- Making outbound B2B calls from warm and cold data
- Getting past gatekeepers and speaking with business owners and decision-makers
- Finding out about their current IT and telecoms setup, contract end dates and pain points
- Booking well-qualified appointments into the sales team’s diaries
- Following up on leads, marketing campaigns and previous enquiries
- Keeping accurate notes in our CRM
- Working towards weekly targets for calls and appointments
What we’re looking for
- Proven experience in telesales, telemarketing or appointment setting (essential)
- A track record of hitting call and appointment targets
- B2B experience, ideally within IT, telecoms or business services
- Confidence handling objections and building rapport quickly over the phone
- Organised and self-motivated, with good CRM and admin habits
What we offer
- £28,000–£30,000 basic salary, depending on experience
- Up to £200 commission for every converted lead, uncapped
- Full training on our products and services
- An established, friendly team in a central Worthing office, close to the town centre and station
- Career progression opportunities within a growing business
Pay: £28,000.00-£30,000.00 per year
Experience:
- Telesales : 2 years (required)
Work Location: In person
Salary : $28,000 - $30,000