What are the responsibilities and job description for the AML Operations Analyst position at Ouro?
About The Company
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
Description Of Position
The Compliance Department operates in a fast-paced, highly regulated, and dynamic environment. The Anti-Money Laundering (AML) Compliance Analyst is responsible for conducting investigations related to Bank Secrecy Act (BSA), USA PATRIOT Act, and other regulatory requirements involving potential money laundering, suspicious transactions, and high-risk activities. This role is critical in protecting the company from legal, regulatory, reputational, and operational risk. The position is non-supervisory and may be performed in a hybrid capacity from Austin, TX, or fully remote.
Duties And Responsibilities
The primary responsibilities of this role include conducting case investigations using internal systems, reports, and external sources to identify potential money laundering, terrorist financing, identity theft, or other fraudulent activity. The analyst will review and analyze customer transaction patterns to detect unusual or suspicious behavior, perform enhanced due diligence on high-risk customers, and escalate significant findings to management as needed. This position requires maintaining thorough and organized documentation of investigative steps and conclusions in compliance with all BSA/AML/OFAC requirements. Additionally, the analyst will continuously assess emerging trends and risks and contribute to efforts that reduce mitigate risk and
losses.
Other Duties Include The Following
Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners.
Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations.
Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com.
Description Of Position
The Compliance Department operates in a fast-paced, highly regulated, and dynamic environment. The Anti-Money Laundering (AML) Compliance Analyst is responsible for conducting investigations related to Bank Secrecy Act (BSA), USA PATRIOT Act, and other regulatory requirements involving potential money laundering, suspicious transactions, and high-risk activities. This role is critical in protecting the company from legal, regulatory, reputational, and operational risk. The position is non-supervisory and may be performed in a hybrid capacity from Austin, TX, or fully remote.
Duties And Responsibilities
The primary responsibilities of this role include conducting case investigations using internal systems, reports, and external sources to identify potential money laundering, terrorist financing, identity theft, or other fraudulent activity. The analyst will review and analyze customer transaction patterns to detect unusual or suspicious behavior, perform enhanced due diligence on high-risk customers, and escalate significant findings to management as needed. This position requires maintaining thorough and organized documentation of investigative steps and conclusions in compliance with all BSA/AML/OFAC requirements. Additionally, the analyst will continuously assess emerging trends and risks and contribute to efforts that reduce mitigate risk and
losses.
Other Duties Include The Following
- Conduct interviews with customers, relationship managers, and internal partners as part of investigations.
- Collect and review documentation to assess activity and determine whether Suspicious Activity Reports (SARs) or other external referrals are warranted.
- Prepare clear, well-written SARs summarizing findings and supporting evidence.
- Query and analyze transaction data to compare activity against customer profiles and expected behavior.
- Perform enhanced due diligence on exception requests and high-risk customer relationships.
- Document investigative steps and findings within AML systems.
- Collaborate with team members to identify trends, assess risks, and provide recommendations related to card activity and other transaction patterns.
- Bachelor’s degree required; 1–3 years of BSA/AML investigative experience is preferred. A relevant degree demonstrating strong research, writing, and analytical skills may substitute for experience.
- Proficiency in Excel (intermediate level).
- Detail-oriented team player with excellent communication and organizational skills.
- Strong analytical and critical-thinking skills with the ability to assess high-risk attributes (e.g., transactional, geographic, product, customer) from various sources and core processing systems.
- Ability to quickly learn regulatory and financial concepts, exercise sound judgment, and maintain strict confidentiality.
- Self-motivated, able to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
- CAMS or CFE certification is a plus.
- As provided in Ouro's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws.