Senior Manager – Conversion Services

Senior Manager – Conversion Services

Overview:

We are seeking a dynamic Senior Manager to lead and expand our specialized Conversion Services business. This high-impact role focuses on market growth, strategic customer engagement, and the development of enhanced services in the specialty metals sector, including advanced materials such as Titanium and Nickel.

Key Responsibilities:

• Build out and expand Conversion Services as a dedicated business line within a growing organization.
• Conduct market research to identify new opportunities, analyze customer needs, and drive market discovery initiatives.
• Develop and implement effective customer targeting strategies while shaping pricing structures based on market intelligence.
• Lead cross-functional teams—including sales, production, operations, finance, and technical specialists—to deliver innovative and value-added solutions for clients.
• Serve as a primary subject matter expert representing capabilities in Titanium and other specialty metals.
• Establish strategic objectives and create business partnerships to support ongoing growth and market differentiation.
• Drive commercial results and pursue continuous improvement initiatives, including launching new services and expanding into new markets and regions.
• Own and execute the full business development lifecycle: strategy, outreach, negotiations, deal structuring, and customer relationship management.
• Resolve client and operational challenges in real-time, emphasizing both crisis management and proactive problem solving.
• Prepare and present business cases for evolving service lines, working closely with senior leadership on growth initiatives.
• Track market trends, perform competitive analysis, and maintain critical relationships to secure early wins and milestones.
• Develop pricing frameworks that support both value capture and long-term customer satisfaction.

Qualifications:

• Bachelor’s degree in Engineering, Business, Marketing, or a related discipline (technical background preferred).
• 5–10 years of experience in sales engineering, product management, or business development, ideally specializing in specialty alloys/metals manufacturing.
• Demonstrated success in market expansion, revenue generation, and customer engagement within high-visibility commercial roles.
• Expertise in metals processing/manufacturing; experience with Titanium, Nickel, or similar advanced materials required.
• Strong strategic thinking, negotiation, and cross-functional leadership abilities.
• Exceptional communication, presentation, and relationship-building skills.
• Advanced proficiency with CRM systems, pricing models, and market intelligence tools.
• Proven ability to collaborate across multiple teams and drive continuous operational improvements.

Success Factors:

• Rapidly acquire technical knowledge of services and customer requirements.
• Identify and pursue market growth in emerging regions.
• Build high-value customer alliances and deliver measurable revenue or service improvements in the first year.
• Lead strategic projects including global evaluation of conversion services and pricing initiatives.

Team & Culture:

• Professional, collaborative, and multi-disciplinary environment.
• Hybrid schedule offers flexibility and organizational visibility.
• Extensive exposure to executive leadership; broad internal and external interfaces.
• No direct reports but significant cross-functional influence.

Preferred Qualities:

• Commercial acumen and strategic business mindset
• Expertise in negotiation and business development
• Proven problem-solving skills with customer focus
• Technical specialty metals knowledge (Titanium is a strong asset)

Role Differentiators:

• Strategic ownership of a fast-growing, high-profile service line
• Direct impact on global customer strategies and market footprint
• High visibility, leadership involvement, and opportunity for innovation