What are the responsibilities and job description for the Weekends Only Host/ Carry out position at Original Pancake House?
**Job Title: Weekends Only Host/Cashier**
**Location:** Original Pancake House in Grapevine
**Job Type:** Part-time (Weekends Only)
**Job Summary:**
The Original Pancake House is seeking a friendly and enthusiastic Weekend Only Host/Cashier to join our vibrant team. As a host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. This position requires a positive attitude, excellent communication skills, and a passion for providing outstanding customer service. If you thrive in a fast-paced environment and enjoy working as part of a team, we would love to hear from you!
**Key Responsibilities:**
Greet and welcome guests as they enter the restaurant, ensuring a warm and friendly atmosphere.- Manage the waitlist and seating arrangements efficiently to minimize guest wait times.
- Provide menus and inform guests of daily specials to enhance their dining experience.
- Answer phone calls and manage reservations, taking accurate messages when needed.
- Process Guests' orders accurately using the register, handling cash and credit card transactions.
- Ensure cleanliness and organization of the front-of-house area, including the waiting area and menus.
- Communicate effectively with kitchen staff and servers to ensure timely service.
- Handle guest inquiries and complaints with professionalism and courtesy.
- Assist with taking orders and serving food and beverages as needed, fostering teamwork with fellow staff members.
- Support other staff in various tasks during busy periods, contributing to a smooth dining experience.
- Pack online orders according to brand standards and have ready before drivers come
**Qualifications:**
Previous experience in a restaurant or customer service role preferred, but not required.- Strong interpersonal skills with a friendly and outgoing personality.
- Ability to multitask and work effectively in a fast-paced environment.
- Basic math skills for handling cash and processing payments.
- Excellent verbal communication skills.
- Reliable and punctual, with a commitment to showing up for scheduled shifts.
- Must be available to work weekends, including Saturdays and Sundays.
**Benefits:**
Competitive hourly wage.- Flexible scheduling to accommodate other commitments.
- Employee discounts on meals.
- Opportunities for growth and advancement within the restaurant.
**How to Apply:**
If you are passionate about providing exceptional customer service and want to be part of a dynamic team at the Original Pancake House, please submit your resume and a brief cover letter outlining your interest in the position to [email address] or apply in person at our location.
Join us in creating memorable dining experiences for our guests every weekend! We look forward to welcoming you to our team!