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Coordinated Entry Housing Specialist

Orange County Government
Human Resources, NC Other
POSTED ON 6/25/2026
AVAILABLE BEFORE 7/7/2026
The Orange County Housing Department has an opening for a Coordinated Entry Housing Specialist. This is a benefited, time-limited position.  The work involves providing direct customer service to people in housing crisis, assisting people as they navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing.
 
 Work is performed under the general supervision of the Housing Helpline & Outreach Coordinator with leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding needs and requests. Does related work as required.


* Background Check required.

Click here for full job specifications including essential functions, knowledge, skills, abilities and physical requirements.

 

https://www.governmentjobs.com/careers/orangecountync/classspecs/1332059


NOTE: The hiring range is on the posting NOT on the job specification. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: 

Good knowledge of the principles, challenges, practices, and philosophies of homelessness, including information gathering, counseling, assessment and intervention methods.


Good knowledge of trauma-informed care and client-centered practices.


Good knowledge of the social, economic, and environmental factors which influence poverty, unemployment and homelessness.


Good knowledge of the various social and health service functions and interrelationships of the county, other governmental agencies, and community resources, and the ability to make appropriate referrals.


Good knowledge of the laws, ordinances, standards, and regulations pertaining to homeless services, such as the HEARTH Act, the McKinney Vento Act, the CoC Interim Rule, and other programs related to the specific duties and responsibilities of the position.


Skill in being customer-focused, adept at problem solving and working collaboratively with others.


Skill in interviewing persons, gathering information and using various clinical assessment tools to evaluate the needs of clients, summarize and interpret findings, and develop assistance alternatives.


Skill in effectively communicating with persons in difficult and emotional situations.


Ability to demonstrate sound judgment, integrity, resourcefulness, accuracy, thoroughness and the physical condition commensurate with the demands of the position, while maintaining an ethical standard of care.


Ability to understand the challenges of individuals facing housing crises, and effectively communicate orally and in writing.


Ability to effectively problem solve and handle difficult situations and complex decision making, and react calmly and quickly in emergency situations.


Ability to interpret and apply county, state and federal regulations, policies and procedures.


Ability to establish and maintain cooperative working relationships with clients, service providers, county staff, agencies, and representatives from civic or community groups.


Ability to organize and consolidate information, maintain records, prepare reports, and complete assignments accurately and timely.


Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software to maintain records, prepare reports, and conduct correspondence related to the work.


Ability to perform basic mathematical calculations.


MINIMUM QUALIFICATIONS:

Graduation from High School or General Educational Development (GED) test equivalency AND three (3) years of direct work experience in housing, human services or homelessness programs; OR


An equivalent combination of training and experience as defined above. A higher degree does not substitute for work experience.


Prior experience working with individuals impacted by housing crises is strongly preferred; individuals with prior experience working with housing programs is preferred.


Bilingual applicants are encouraged to apply.


SPECIAL REQUIREMENT:

Possession of or ability to readily obtain a valid driver’s license issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditioned upon successful clearance of a background check.  Employment cannot commence until the employee has been cleared.



Orange County is an Equal Opportunity and Affirmative Action Employer

Salary : $45,394 - $52,641

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