What are the responsibilities and job description for the Freight Routing & Workflow Specialist Entry Level / Experienced Nationwide position at Optimal Dispatch Service LLC?
Position Details
Oregon-Based Logistics Operations (Little Rock hiring priority with nationwide remote eligibility)
Employment Type: Full-Time
Work Arrangement: Hybrid or Remote
Industry/Category: Freight Dispatching / Logistics / Transportation Operations
Level: Entry Level / Experienced
Position Overview
Supports freight routing, load assignment, and dispatch workflow through Oregon-based systems. Little Rock candidates are prioritized for hybrid workflow participation; remote candidates fully integrated nationwide. Entry-level candidates receive structured training; experienced professionals manage operational responsibilities independently.
Key Responsibilities
Assign freight loads and monitor shipment progress
Track shipments and maintain detailed operational documentation
Communicate updates, delays, or exceptions to internal teams and drivers
Maintain dispatch logs and operational records
Identify workflow inefficiencies and recommend improvements
Collaborate with Oregon-based management to ensure operational alignment
Escalate scheduling conflicts or operational issues as needed
Qualifications
Strong verbal and written communication skills
Computer proficiency including dispatch/tracking systems
Highly organized, detail-oriented, and process-driven
Ability to follow structured workflows and operational procedures
Time management and multitasking skills
Experience optional; full training provided
Work Environment
Hybrid and remote Oregon-based dispatch operations. Little Rock candidates may attend hybrid workflow sessions; remote candidates fully supported.
Communication & TCR Compliance Notice
Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply STOP to opt out and HELP for assistance.