What are the responsibilities and job description for the Dispatch Workflow & Load Tracking Associate Entry Level / Experienced Nationwide position at Optimal Dispatch Service LLC?
Position Details
Oregon-Based Freight Operations (Boise hiring focus with nationwide remote eligibility)
Employment Type: Full-Time
Work Arrangement: Hybrid or Remote
Industry/Category: Freight Dispatching / Logistics / Transportation Operations
Level: Entry Level / Experienced
Position Overview
Supports dispatch workflow, freight routing, and shipment tracking across Oregon-based systems. Boise candidates are prioritized for hybrid collaboration; remote candidates fully integrated nationwide. Suitable for entry-level candidates seeking structured training and experienced professionals managing operational responsibilities independently.
Key Responsibilities
Assign and monitor freight loads through dispatch systems
Track shipments and maintain detailed operational documentation
Communicate updates, delays, or exceptions to internal teams and drivers
Maintain comprehensive logs and operational records
Identify workflow inefficiencies and recommend improvements
Collaborate with Oregon-based management for operational alignment
Escalate scheduling conflicts or operational issues as needed
Qualifications
Strong verbal and written communication skills
Computer proficiency with dispatch/tracking systems
Highly organized, detail-oriented, and process-driven
Ability to follow structured workflows and procedures
Time management and multitasking skills
Experience optional; full training provided
Work Environment
Hybrid and remote Oregon-based dispatch operations. Boise candidates may attend hybrid workflow sessions; remote candidates fully supported.
Communication & TCR Compliance Notice
Applicants consent to receive communications via phone, email, and SMS regarding workflow guidance, training schedules, operational alerts, TCR compliance instructions, and dispatch procedures. Msg/data rates may apply. Communications include shipment tracking updates, dispatch workflow alerts, operational notifications, compliance reminders, system updates, and performance feedback. Applicants may reply STOP to opt out and HELP for assistance.