Unarmed Security officer- Multiple shifts

Location: South Philadelphia, PA
Pay Rate: $20.00 per hour
Job Type: Full-Time (40 hours per week)

Shift 1:

• Wednesday–Thursday: 2:30 PM–10:30 PM

• Friday–Sunday: 6:30 AM–2:30 PM

Shift 2:

• Monday–Friday: 1:00 PM–9:00 PM

Job Summary / Job Purpose:

We are seeking reliable and professional Uniformed Security Officers to provide general store security and support Loss Prevention Officers at a retail location in South Philadelphia. Ideal candidates should have strong communication skills and the ability to handle conflicts calmly and professionally.

Job Duties / Essential Functions:  

• Delivering high end customer service 

• Responding to emergencies 

• Deterring and preventing crime 

• Performing ingress/ egress control procedures 

• Investigating incidents 

• Completing daily logs and incident reports 

• Conducting regular walking or vehicle patrols 

• Building and maintaining a professional rapport with clients, guests and co-workers 

• De-escalating conflicts 

• Detaining suspects 

• Monitoring CCTV cameras

• Performing other related duties as assigned

Skills / Qualifications:

• High school Diploma or GED equivalent 

• Two years of face-to-face customer service experience 

• 2-5 years of security experience 

• Basic computer skills (Email, Microsoft Office, etc.) 

• Excellent written and oral communication skills 

• Proficient time management skills 

• Reliable transportation 

• Excellent de-escalation skills 

• Proactive problem-solving skills 

• Must be able to obtain state required security officer license 

• Ability to obtain OCAT, PATH, and PPBT certifications 

• Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements 

 Additional Responsibilities 

• Maintain a visible and professional security presence throughout the store.

• Support Loss Prevention Officers with daily security operations.

• Monitor store activity and identify potential security concerns.

• Handle challenging situations using effective conflict resolution and de-escalation skills.

• Assist in maintaining a safe environment for customers and employees.

• Report incidents and suspicious activities to management.

Additional QUalifications: 

• Previous security or retail security experience preferred.

• Strong communication and de-escalation skills.

• Ability to remain calm and professional in challenging situations.

• Reliable, punctual, and able to work assigned shifts.

• PA ACT 235 certification and security gear preferred but not required.

Physical Requirements / Working Conditions:   

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.  

Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. 

• Ability to work under stress / pressure 

• Ability to lift 25lbs 

• Ability to wear a uniform  

OPS Security Group Virtues: 

People First: Treat people with dignity and respect and help them become who they are capable of becoming. 

Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself. 

Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed. 

Diligence: Proceed on the course you laid out know that all good things come with time, effort and creativity. 

Integrity: Give people a reason to trust you, knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you. 

High Performance: Deliver with precision and unwavering dedication. Own your outcomes, act with discipline, and pursue excellence in all you do. 

Disclaimer and Signature: 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. 

At-Will Employment 

Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.  

Background Check Requirements: All offers of employment are contingent upon the successful completion of required background screenings, conducted in accordance with applicable federal, state, and local laws. These include a federal criminal history check, a State Police criminal history check (PATCH), local criminal record checks, and a Child Abuse History Clearance. Background checks will be conducted only after a conditional offer of employment and only to the extent permitted by law. A criminal record does not automatically disqualify a candidate; each result is reviewed individually, considering the nature of the offense, its relevance to the position, and the time elapsed.