MAGICAL FOREST FOOD SERVICE WORKER

SUMMARY

Under the direction of the Culinary Events Manager, the Magical Forest Food Service Worker will perform a variety of semi-skilled kitchen and cafeteria-related duties as assigned, in compliance with the policies and procedures of the State of Nevada Health Department and Opportunity Village.

There are evening hours and weekend responsibilities with this position that may require extended hours.

This is a seasonal position from approximately October 2026 to January 2027, supporting the Magical Forest and other seasonal events held by Opportunity Village.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide food service during Opportunity Village events. May include: food prep, food service and delivery, set up and cleanup of food service areas, dishwashing, etc.
2. Restock, replenish, and update inventories as appropriate for short order area and fry stations.
3. Follow recipe guidelines and specifications.
4. Follow all policies and procedures according to Health Codes.
5. Ensure sanitation and cleanliness meet Health Department standards.
6. Provide customer service to patrons of HallOVeen and the Magical Forest.
7. Report any safety or security issues to the Culinary Events Manager or OV Events team member, such as the Manager-on-duty or OV Security.
8. Report any needed maintenance or items in need of repair to the Culinary Events Manager.
9. Set up and breakdown of chairs and tables may be required.
10. Potential for on-call banquet work outside of HallOVeen and Magical Forest operating hours. Banquet work includes, but is not limited to, serving, check-in registration, setup and teardown before or after the event.
11. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
12. Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Assist and train volunteers assigned to concession areas of HallOVeen and the Magical Forest, if requested.

SKILLS REQUIRED

• Ability to communicate effectively with guests, individuals, OV team members, and supervisors (verbal and written).
• Must possess social discernment to assess and understand other's reactions and behaviors.
• Ability to define problems and draw valid conclusions.
• Have a positive and enthusiastic outlook.
• Self-directed, with strong ability to work independently, and to set and adhere to deadlines.
• Ability to set priorities and follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
• Must encompass professional demeanor.
• Must have a working knowledge of the Southern Nevada Health District policies and procedures.

EDUCATION AND EXPERIENCE

• Required: High School Diploma or equivalent.
• Required: Minimum 1 year verifiable work experience in the Food Service industry.
• Required: Southern Nevada Food Handlers Safety Training Card.
• Preferred: Experience working with individuals with disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that a team member must meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift and move boxes up to 50 pounds.
• Ability to stand, walk, and bend throughout the shift.

• Ability to work in a typical kitchen environment and outside in a theme park environment in variable weather conditions.
• Ability to tolerate slight to extreme indoor and outdoor temperatures.
• Ability to tolerate stress and to conduct tasks and successfully perform under critical deadlines.
• Must possess excellent customer service skills and social perceptiveness to respond in a calm, kind, and professional manner to common inquiries, criticisms, or complaints while working in a fast-paced and noisy environment.
• Must have a positive and enthusiastic outlook and a commitment to excellence in work.