DONOR DEVELOPMENT MANAGER

SUMMARY

Guided by the Director of Development, the Donor Development Manager is a key contributor in advancing Opportunity Village's mission by leading strategic annual fundraising efforts and supporting the organization's major gift development. This position is responsible for designing and implementing a comprehensive annual giving strategy focused on expanding and diversifying the donor base.

 The Donor Development Manager oversees all aspects of the annual campaign, including direct mail, email appeals, and donor engagement initiatives, with a clear focus on increasing donor participation and overall revenue. A critical element of this role involves identifying and cultivating donors with the potential to evolve into major gift supporters, which includes contributions of $10,000 or more.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Create, implement, and evaluate the organization's annual fund campaign, including direct mailings, digital mailings, appeals, a monthly donors club, fundraising campaigns (e.g., Giving Tuesday, NDEAM, DDAM), reports, and other relevant correspondence.
2. Identify, cultivate, and secure new, renewed, or increased funding from individuals, foundations, and corporations through online giving, direct mail, digital campaigns, special events, and direct proposals.
3. Develop and implement strategies and approaches aimed at advancing donors into higher levels of giving year over year.
4. Regularly engage with donors through meetings, presentations, and any other face-to-face opportunities.
5. In collaboration with the other members of the Resource Development team, raise funds for the comprehensive campaign (endowment, events, legacy giving, capital campaign, and other fundraising-related tasks), with a primary focus on a rotating annual giving calendar.
6. Manage all stewardship initiatives related to annual giving, with emphasis on creativity and personalized methods of thanking donors.
7. Maintain the highest ethical standards while demonstrating empathy, perseverance, and a consistently optimistic attitude. Show sensitivity to the needs of donors through thoughtful and respectful engagement.
8. Collaborate with internal departments to develop and manage a comprehensive direct mail program, digital giving strategies, a monthly donor club, and individualized proposals. Regularly analyze performance data from direct mail and digital campaigns to refine strategy and maximize ROI.
9. Use Donor Perfect software to track, solicit, and report on all prospects. Assure accurate and timely action entry, reporting, and stewardship.
10. Attend community events, meetings, and conferences to promote Opportunity Village's mission, solicit donations or sponsorships, and build relationships.
11. Assist with executing fundraising events that could be scheduled during evening and weekend hours.
12. Support the preparation of accurate, accessible, and attractive quarterly reports and campaign progress reports for senior managers and board committees.
13. Work closely with the community engagement team to design and implement a strategic program to engage volunteers in becoming supporters of the annual giving campaign.
14. Travel to various locations in the Las Vegas area and between Opportunity Village campuses.
15. Must be able to meet all requirements of OV vehicle policies and travel:

• Between worksite locations
• Within the community

1. Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
2. May be assigned other duties as needed.

SUPERVISORY RESPONSIBILITIES

This position does not directly supervise others.

SKILLS REQUIRED

• Ability to communicate effectively with individuals, team members, and supervisors (verbal and written).
• Strong public speaking skills required; this role involves regular presentations and donor-facing communication.
• Superior oral, written, and interpersonal communication skills with heavy emphasis on storytelling abilities.
• Knowledge of basic fundraising techniques and strategies, along with a demonstrated track record of developing and executing successful annual fundraising strategies.
• Well-versed in direct mail and digital solicitation best practices and implementation.
• Comprehensive knowledge of gift processing and acknowledgement practice
• Proficient in donor database formats.
• Goal-oriented with the social, interpersonal, and relationship-building skills necessary to raise funds.
• Demonstrated ability in building relationships with donors via all channels of communication (phone, in-person, email, and social media).
• Demonstrated knowledge of the market and competition.
• Displays a high level of integrity and professionalism; creative, flexible, and resourceful.
• Must possess social discernment to assess and understand others' reactions and behaviors.
• Ability to define problems and draw valid conclusions.
• Self-directed, with strong ability to work independently, and to set and adhere to deadlines.
• Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
• Ability to conduct tasks and successfully perform under critical deadlines.
• Ability to work effectively in a dynamic, fast-paced environment and to manage simultaneously a variety of projects.
• Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
• Ability to accept and apply performance-based feedback.

EDUCATION AND EXPERIENCE

• Required: Bachelor's Degree in Fundraising, Nonprofit Administration, Business, or a related field.
• Required: Minimum of three (3) years' experience as a development professional or equivalent with a proven track record of identifying, cultivating, soliciting, and stewarding high-level donors.
• Required: Experience working with high-level decision makers, trustees, and other stakeholders.
• Preferred: Knowledge of the local philanthropic community.
• Preferred: Experience with DonorPerfect or other donor database software.
• Preferred: Experience working with individuals with disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below are representative of those that a team member must meet to perform essential functions of the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

• Ability to lift and move boxes up to 20 pounds.
• Ability to sit at a computer for prolonged periods and/or stand for extended periods during events.
• Ability to work in a typical office environment.
• Ability to tolerate a highly active environment.
• Manual dexterity to operate office equipment and examine documents, records, and files.
• Ability to travel locally.
• Occasional evening and weekend hours are required.