Veterans Housing Services Navigator

Position Open Date: 06/11/2026

Position Close Date: Open until filled

Interested in making a difference in your community while building a career? Join our team as a Veterans Housing Services Navigator!

WHO WE ARE:

For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration. Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities. Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves—building a community where everyone has the chance to thrive and contribute.

OUR VALUES:

At Opportunity Council, our values guide everything we do. Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community. We’re also committed to weaving diversity, equity, and inclusion into every part of our work—from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org

WHAT YOU WILL DO:

Acts as a specialist in veteran services and available federal, state and local benefit programs. Assesses eligibility and links clients to veteran-specific resources, rental assistance, and other community services such as Basic Food, health care, employment and education. Also provides direct case management services to veterans and their families who are homeless or at risk of becoming homeless, focusing on helping them achieve housing stability. Assists with outreach and education efforts both internally and externally and serves as a link to partner agencies.

WORK SCHEDULE:

Monday through Friday 8am-5pm

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Maintains current knowledge and understanding of major systems that veteran households encounter and resources they utilize.
• Provides direct case management services to families and/or individuals eligible for veteran housing programs including, but are not limited to, home visits, intakes, assessment, resource and referrals, goal setting, and program development.
• Assists veteran clients with navigating housing services and systems and enrollment in eligible benefits and resources.
• Conducts veteran outreach efforts.
• Maintains confidential case notes on each client in a timely manner.
• Builds and maintains community relationships with partner agencies.
• Ensures that all federal, state, agency and/or funder guidelines are met.
• Provides reporting and tracking information for data management systems.

OUR IDEAL CANDIDATE WILL HAVE:

• One-year relevant experience.
• Knowledge of veteran programs and resources preferred.
• Veteran with honorable discharge and 180 days active duty preferred
• Valid Washington State driver’s license and five-year driving history within Opportunity Council’s Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE:

We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Paid time off earned on an accrual basis (vacation, sick, personal, holidays)
• Paid time off for wellness needs
• Employer-paid holidays
• Employer-paid HDHP and low-cost traditional health care options
• HSA and FSA plans, subject to plan terms
• Eligibility for critical illness insurance coverage
• 403(b) Retirement plan with employer contribution
• Eligibility for health coverage for legal dependents
• Eligibility for employee/family dental and vision coverage
• Voluntary benefits such as life insurance, long-term disability, and long-term care and personal legal services

ABOUT WHATCOM COUNTY:

Working with Opportunity Council in Whatcom County is more than just a job, it’s a chance to be part of something bigger. Surrounded by the natural beauty of the Pacific Northwest, our community is rooted in compassion, collaboration, and a shared commitment to positive change. Whether you're supporting local families, advocating for equity, or building programs that uplift our neighbors, you'll find purpose and connection here. Join us in building a stronger Whatcom County where everyone has the chance to thrive and contribute

We believe our team should reflect the communities we serve. That’s why we strongly encourage people of color, LGBTQIA individuals, Veterans, and people with disabilities to apply. Opportunity Council is proud to be an Equal Employment Opportunity employer. We do not permit discrimination based on race, creed, color, national origin, gender, gender identity or expression, sexual orientation, religion, marital or family status, pregnancy, military or veteran status, age, genetic information, disability, use of a service animal, or any other status protected by law.