What are the responsibilities and job description for the Coordinator position at Operation PAR, Inc.?
RU: 1383
RESPONSIBLE TO: FIS / MNP Program Supervisor and Clinical Supervisor
STATUS: Non-Exempt
LOCATION: Onsite
SUPERVISORY RESPONSIBILITIES: No
PERSONNEL STATUS: Non-Essential
DRIVING REQUIRED: Yes
General Summary
The Coordinator plays a vital role in cultivating and maintaining relationships with key stakeholders to enhance awareness and engagement with the FIS and Care Coordination program. This position strengthens connections between the agency, families, courts, and community providers through direct outreach, coordination, and event participation. The role emphasizes early referral engagement, particularly for families involved in the child welfare system. This role will also carry a case load of Care Coordination clients who receive funding.
Key Responsibilities
Represent FIS at family-focused community events, coalition meetings, and partner agency activities to promote program awareness and increase referrals.
Attend Early Childhood Court and Dependency Drug Court to support early engagement of child welfare-involved families at the start of the case plan as needed.
Periodically co-locate at child welfare offices to build and maintain collaborative partnerships with Child Protective Services and Dependency Case Managers.
Assist with the planning, promotion, and execution of community engagement events .
Maintain a caseload of Care Coordination clients
Track, organize, and coordinate all incoming referrals, ensuring timely connection and meeting program compliance and requirements
Serve as a liaison between external partners and internal teams to improve communication, referral flow, and community visibility.
Core Functions
Community Outreach & Relationship Management : Proactive engagement with courts, child welfare entities, and other community partners.
Event Promotion & Planning : Assist with organizing outreach events designed to connect with families and promote services.
Referral Coordination : Oversight and tracking of incoming referrals; ensuring handoffs to appropriate staff.
Provide Case Management Services : Provide Case Management Services to clients admitted to Care Coordination
Required Knowledge, Skills, and Abilities
Strong understanding of behavioral health systems, trauma-informed care, substance use, and harm reduction principles.
Ability to build rapport with diverse populations, including families impacted by child welfare involvement.
Familiarity with early childhood systems, dependency court processes, and community-based support networks.
Comfort with public speaking, group facilitation, and community engagement.
Strong organizational and follow-through skills for managing referrals and planning events.
Ability to maintain timely, professional documentation within an electronic health record (EHR) system.
Education and Experience
Direct service experience required and will be prioritized; an associate’s degree in a related field is preferred.
Certifications and Requirements
Valid driver’s license and reliable transportation.
Level II background check and drug screening required.
CPR and First Aid Certification (or obtained within the first six months of employment)
Maintain certifications (Recovery Peer Specialist if acquired)
Technical and Physical Requirements
Proficiency with Microsoft Office Suite, electronic health record systems, Zoom/Teams platforms.
Ability to navigate various environments (indoor/outdoor, treatment facilities, community sites).
Ability to lift up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities.
Comfort working in environments that may involve exposure to verbal distress or communicable diseases.
Workplace Expectations
Foster a respectful, inclusive, and professional workplace culture.
Adhere to agency attendance, confidentiality, and documentation standards.
Demonstrate accountability and willingness to receive direction in a collaborative manner.
Perform other duties as assigned to support program goals and community reach.
ENVIRONMENTAL CONDITIONS:
Treatment program / hospital environment
Exposure to individuals who may be experiencing emotional distress or agitation.
Possible exposure to clients with communicable diseases
RESPONSIBLE TO: FIS / MNP Program Supervisor and Clinical Supervisor
STATUS: Non-Exempt
LOCATION: Onsite
SUPERVISORY RESPONSIBILITIES: No
PERSONNEL STATUS: Non-Essential
DRIVING REQUIRED: Yes
General Summary
The Coordinator plays a vital role in cultivating and maintaining relationships with key stakeholders to enhance awareness and engagement with the FIS and Care Coordination program. This position strengthens connections between the agency, families, courts, and community providers through direct outreach, coordination, and event participation. The role emphasizes early referral engagement, particularly for families involved in the child welfare system. This role will also carry a case load of Care Coordination clients who receive funding.
Key Responsibilities
Represent FIS at family-focused community events, coalition meetings, and partner agency activities to promote program awareness and increase referrals.
Attend Early Childhood Court and Dependency Drug Court to support early engagement of child welfare-involved families at the start of the case plan as needed.
Periodically co-locate at child welfare offices to build and maintain collaborative partnerships with Child Protective Services and Dependency Case Managers.
Assist with the planning, promotion, and execution of community engagement events .
Maintain a caseload of Care Coordination clients
Track, organize, and coordinate all incoming referrals, ensuring timely connection and meeting program compliance and requirements
Serve as a liaison between external partners and internal teams to improve communication, referral flow, and community visibility.
Core Functions
Community Outreach & Relationship Management : Proactive engagement with courts, child welfare entities, and other community partners.
Event Promotion & Planning : Assist with organizing outreach events designed to connect with families and promote services.
Referral Coordination : Oversight and tracking of incoming referrals; ensuring handoffs to appropriate staff.
Provide Case Management Services : Provide Case Management Services to clients admitted to Care Coordination
Required Knowledge, Skills, and Abilities
Strong understanding of behavioral health systems, trauma-informed care, substance use, and harm reduction principles.
Ability to build rapport with diverse populations, including families impacted by child welfare involvement.
Familiarity with early childhood systems, dependency court processes, and community-based support networks.
Comfort with public speaking, group facilitation, and community engagement.
Strong organizational and follow-through skills for managing referrals and planning events.
Ability to maintain timely, professional documentation within an electronic health record (EHR) system.
Education and Experience
Direct service experience required and will be prioritized; an associate’s degree in a related field is preferred.
Certifications and Requirements
Valid driver’s license and reliable transportation.
Level II background check and drug screening required.
CPR and First Aid Certification (or obtained within the first six months of employment)
Maintain certifications (Recovery Peer Specialist if acquired)
Technical and Physical Requirements
Proficiency with Microsoft Office Suite, electronic health record systems, Zoom/Teams platforms.
Ability to navigate various environments (indoor/outdoor, treatment facilities, community sites).
Ability to lift up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities.
Comfort working in environments that may involve exposure to verbal distress or communicable diseases.
Workplace Expectations
Foster a respectful, inclusive, and professional workplace culture.
Adhere to agency attendance, confidentiality, and documentation standards.
Demonstrate accountability and willingness to receive direction in a collaborative manner.
Perform other duties as assigned to support program goals and community reach.
ENVIRONMENTAL CONDITIONS:
Treatment program / hospital environment
Exposure to individuals who may be experiencing emotional distress or agitation.
Possible exposure to clients with communicable diseases