Head of Engineering

OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring healing anywhere. Our tele-health support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.

We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.

OpenLoop is looking for a strategic and hands-on Head of Engineering to join our team in our new Nashville, TN office.  In this role, you will be responsible for driving the development of our technology roadmap, lead high-performing engineering teams, and integrating advanced and scalable solutions into our digital health platform.

**Please Note: This role will be hybrid full-time. Until the new office is ready, you’ll be able to work remotely from home, with the expectation of moving onsite once the space is open.

• Provide strategic leadership and technical oversight across engineering functions (platform, infrastructure, product development & DevOps).
• Drive the development and implementation of scalable, secure, and compliant healthcare software solutions.
• Partner cross-functionally with Product, Design, Clinical, and Data teams to define and execute the technical vision.
• Partner with our teams to build and scale AI-driven features that enhance clinical workflows, patient engagement, and operational efficiency.
• Foster a culture of innovation, ownership, and continuous improvement.
• Lead hiring, mentoring, and development of engineering talent, promoting diversity and inclusion.
• Ensure adherence to security, privacy, and healthcare compliance standards (HIPAA, SOC 2, etc.).
• Manage vendor relationships and evaluate build vs. buy decisions for critical technologies.
• Other duties as assigned.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 8-10 years of software engineering experience, with 5 in engineering leadership roles.
• Proven success leading and scaling engineering teams in high-growth startups or tech-forward healthcare environments.
• Experience implementing AI/ML solutions, especially in healthcare or enterprise software.
• Deep understanding of cloud-based architecture (e.g., AWS, GCP), modern frameworks, and API design.
• Experience with distributed systems, serverless technologies, and event-driven architectures.
• Experience with healthcare interoperability standards (e.g., HL7, FHIR) is a plus.
• Strong communication skills with the ability to translate technical strategy into business outcomes.
• Passionate about improving healthcare delivery through technology.

In addition, for salaried positions you would also be eligible for:

• Medical, Dental, and Vision plans
• Flexible Spending/Health Savings Accounts
• Flexible PTO
• 401(k) Company Match
• Life Insurance, Pet insurance, and more

Sound like a good fit? We’d love to meet you.