What are the responsibilities and job description for the Assistant Branch Manager position at Openland Credit Union?
Ready to take the next step in your leadership career?
At Openland Credit Union, we believe great leadership starts with great relationships—with our members and with each other. As a Houston Chronicle Top Workplace, we’re proud to offer a culture where employees are supported, encouraged to grow, and empowered to make an impact.
We’re looking for an Assistant Branch Manager who is ready to lead from the front. You’ll partner closely with the Branch Manager to keep the branch running smoothly, coach and develop the team, drive production, and create the kind of member experience that keeps people coming back.
If you enjoy developing others, building relationships, and being part of a team that works toward a common goal, this could be your next opportunity.
What You'll Do
- Partner with the Branch Manager to support daily branch operations, production, and member service.
- Lead, coach, and develop team members to achieve goals while building engagement and accountability.
- Assist the Branch Manager and Training team with onboarding and developing front-line employees.
- Build strong member relationships through proactive outreach and timely follow-up.
- Identify member needs and recommend financial products and services that support their financial success.
- Provide timely, professional service and resolve member questions or concerns accurately.
- Help the team meet service and production goals while maintaining a positive member experience.
- Collaborate with team members to create a supportive, productive work environment.
- Use organizational systems and technology effectively while identifying opportunities to improve efficiency and service.
Why Work With Us
Here’s just a glimpse of the perks you'll enjoy at Openland Credit Union:
- Health benefits effective the month following your start date
- Annual Bonus Plan
- Monthly incentives
- Vacation and Sick Accruals
- Holiday Pay and Sundays off
- 401(k) options with a Student Loan Repayment Match program
- Tuition reimbursement
- Career advancement opportunities
- And much more!
- High school diploma or GED required; four-year college degree preferred.
- Two to five years of similar or related experience, including experience in preparatory roles.
- Leadership and coaching skills.
- Strong sales and member service skills.
- Effective problem-solving abilities.
- Strong communication and relationship-building skills.
- A team-first mindset with the ability to lead by example.
At Openland, you’ll be part of a team that values Integrity, Innovation, Impact, and being Invested in the people and communities we serve. We’re proud to be recognized as a Houston Chronicle Top Workplace, and we work hard to create an environment where employees can build their careers, contribute ideas, and make a difference. Ready for more responsibility, more opportunity, and more ways to make an impact? Apply today and see what’s possible at Openland Credit Union.
Work Environment & Physical Demands
The physical and environmental conditions listed below are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
This position involves:
- Sitting or standing for extended periods
- Occasional walking, reaching, bending, kneeling, or crouching
- Use of hands for handling objects or tools, and engaging in repetitive motions
- Lifting or moving up to 20 pounds occasionally
- A typical office environment with moderate noise levels and no exposure to outdoor weather
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected status.
Salary : $55,603 - $74,491