What are the responsibilities and job description for the On-Site Services Specialist.Managed Services Onsite position at OP Consulting Group LLC?
Job Description:
The Operations Support Associate is responsible for providing day-to-day support across multiple operational functions. This role involves operating high-volume document equipment, handling mailroom activities, managing supplies, and assisting with various administrative tasks. The position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on the site structure.
Key Responsibilities
Document Production & Equipment Operation
The Operations Support Associate is responsible for providing day-to-day support across multiple operational functions. This role involves operating high-volume document equipment, handling mailroom activities, managing supplies, and assisting with various administrative tasks. The position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on the site structure.
Key Responsibilities
Document Production & Equipment Operation
- Operate high-volume copy machines and complete binding, finishing, and quality-check tasks.
- Operate high-volume document scanners and image-handling software.
- Perform basic troubleshooting such as clearing paper jams and reporting equipment issues.
- Conduct daily inspections to ensure all convenience copiers are functioning properly.
- Use MS Office applications and email systems for daily operations.
- Maintain logs, records, and inventory related to supplies, equipment usage, and billing.
- Perform filing duties, including organizing, archiving, and purging documents as required.
- Answer customer inquiries regarding job status, turnaround time, and feasibility.
- Handle incoming and outgoing mail, faxes, packages, and shipments.
- Apply postage, sort, distribute, and deliver mail to assigned areas.
- Receive and ship materials, ensuring proper documentation and handling.
- Deliver completed jobs to designated onsite or offsite locations.
- Coordinate and respond to service calls as needed.
- Maintain clean, organized, and well-stocked copier and mail areas.
- Operate equipment such as shrink-wrap machines, paper cutters, hole punchers, bindery machines, joggers, stackers, electric staplers, and scales.
- Maintain daily meter readings and service logs.
- Travel between client buildings when necessary.
- Perform additional duties and support tasks as assigned.