Principal Program Manager

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Owner and principal driver for DFS with attention to overall product reliability and cost of service. Own identifying Voice of Business, gathering requirements from various service teams to drive design improvements for serviceability, both hardware and software. Own working with and driving cross functional PLC members from Engineering (HW & SW), Manufacturing, Technical Product Support (TPS) during product design and development. Own defining and delivering Field Replaceable Units, tooling (HW & SW) diagnostics, and product technical certification, inclusive of training TPS and Field Service engineers. This will include reviewing Engineering documentation and drafting service operating procedures and checklists. Drive Continuous Improvement Projects to address product reliability issues, optimize Install & Warranty costs and overall product Cost of Service. This will include ownership of Out of Box Quality process, Change Control Board process. May have to travel to support field activities like New Product install/support and lend support to TPS and Ramp teams as required. This will be up to 25% of the time. Responsible for any other task or projects as assigned by management. Qualifications Ability to work with a variety of technologies, including optics, robots, electronics, and software. Demonstrated resourcefulness, initiative, and analytical abilities. Robust System level troubleshooting experience with demonstrated problem solving ability Ability to manage multiple competing priorities and possess a high level of discipline while displaying a high degree of flexibility and professionalism. Strong analytic and data analysis skills. Strong presentation skills and ability to provide update to senior leadership. Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts and in different situations. Build relationships with engineering, field support and other members to successfully deploy and introduce new products to market as well as successfully resolve issues. Possess good interpersonal skills and willing to work in a team environment. BS required in Physics, Electronics or Mechanical Engineering with eight years of experience or equivalent military experience in a technical field. MS in one of the above fields preferred. Minimum experience of 6 years in New Product Introduction through Product Life Cycle. Onto Innovation Inc. offers competitive salaries and a generous benefits package, including health/dental/vision/life/disability, PTO, 401K plan with employer match, and an Employee Stock Purchase Program (ESPP) along with health & wellness initiatives. We provide a collaborative working environment along with resources, and state-of-the-art tools & equipment to promote success; and a welcoming, inclusive corporate culture where individuals are recognized for their contributions. Onto Innovation Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. For positions requiring access to technical data, Onto Innovation Inc., Inc. may have to obtain export licensing approval from the U.S. Department of Commerce - Bureau of Industry and Security and/or the U.S. Department of State - Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process. Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain help our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Headquartered in Wilmington, Massachusetts, Onto Innovation supports customers with a worldwide sales and service organization. Additional information can be found at http://www.ontoinnovation.com.