What are the responsibilities and job description for the Lead Massage Therapist position at OneSpaWorld?
All candidates must have US Work authorization to be considered for this role.
**2500 SIGNING BONUS ELIGIBLE**
Team leader for our Massage Department. Professional, Licensed Massage Therapist with two years of professional experience; friendly, customer service oriented, team player attitude, flexibility, basic computer knowledge, train in spa's specific treatments. Knowledge & experience in body treatments, scrubs and massage techniques/modalities
Primary functions include but are not limited to: (1) Providing outstanding service excellence, (2) assisting Spa Director in the generation and enhancement of revenue and (3) establishing and maintaining smooth and consistent flow of general spa operations. (4) Retail store, inventory, and training. (5) Manage opening/closing duties; Delegation to staff in maintaining company and operational standards. (6) Recruitment, training, staffing, scheduling.
Satisfactory attendance and job performance history –
Experience working with a Point of Sale (Book4Time knowledge desirable) and answering phones in a customer service environment. Preferable supervisory experience in a high-volume customer service focused environment. Spa/Salon experiences a plus. Technical or Administrative Knowledge: Computer literate with good typing skills. Microsoft Office 365 mail, calendar word, excel experience. Effective written and verbal communication skills.