What are the responsibilities and job description for the Dual License Massage Therapist/Esthetician position at OneSpaWorld?
Job Title: Dual-Licensed Massage Therapist / Esthetician | Mandara Spa
About Mandara Spa
Our journey began on the spiritual island of Bali, where we discovered a true reverence for the healing arts. In Bali, this knowledge is passed down from generation to generation, from mother to daughter, from father to son, and is deeply entwined in the Balinese way of life. Combining this rich knowledge and spirit of generosity with European techniques, Mandara offers each guest the ultimate luxuriously healing experience.
Today, Mandara Spas can be found in diverse locations around the world. Every Mandara Spa experience is unique, because we honor the diversity of the culture we are immersed in as well as the Balinese traditions from our past. While no two Mandara Spas are identical, you will recognize us by our commitment to your ultimate satisfaction, our belief in the healing arts, and the spirit of generosity with which we perform your service. Namaste.
Job Summary
The Dual-Licensed Massage Therapist / Esthetician provides and maintains the highest standards of massage therapy and skin therapy, along with home care recommendations. You will deliver excellent guest care and create a feeling of rest and relaxation for spa guests, resulting in high retention and increased treatment and retail sales.
Responsibilities and Duties
- Provide guests with thorough, knowledgeable massage and esthetics treatments, adhering to company protocols
- Meet established revenue and guest retention goals
- Give each guest a detailed home care prescription plan after every service
- Demonstrate full knowledge of all services and products, and educate guests about them
- Actively promote spa treatments, retail products, packages, and seasonal promotions
- Set up treatment rooms to standard, perform prep work, clean, and restock per spa standards
- Uphold universal health care protocols and sanitation and sterilization standards as required by state/city law and spa policies
- Attend scheduled departmental meetings, trainings, and workshops
- Provide services within the scope of practice defined by state, city, and local law
Qualifications and Skills
Required
- Active, valid licenses in BOTH massage therapy AND esthetics. Candidates holding only one license will not be considered
- Massage training from an accredited/approved massage school
- Skin care and waxing training from an accredited/approved school
- Availability to work varying shifts, including nights, weekends, and holidays, as scheduled by the Spa Director with prior notice
Preferred
- 12 to 18 months of experience in a high-end resort or urban day spa
Technical Knowledge
- Thorough understanding of body anatomy and the effects of the techniques used, to identify contraindications and recommend the most beneficial services for each guest
- Excellent verbal and written communication skills
- Computer literate
- Commitment to providing the highest quality massage and skin therapy
Behavioral Competencies
- Cooperative, positive attitude with sound judgment
- Professional and sensitive in interactions with guests and co-workers
- Respect, sensitivity, and concern for guests’ needs, with a pleasant manner
- Collaboration: builds relationships across individuals, teams, and departments to help achieve business goals
Benefits and Perks
A competitive benefits package is offered. Inquire within for details.
- Health, vision, and dental insurance
- 401(k) savings plan
- Paid time away from work for eligible employees
- Employee spa service and retail discounts, plus a Friends & Family program