What are the responsibilities and job description for the Front Desk Representative position at One New Creation?
Description:
Position Overview
We are seeking a Front Desk Representative to greet visitors, manage incoming communications, and provide administrative support. This role is the first point of contact for customers and helps ensure efficient daily office operations.
Key Responsibilities
- Welcome customers and visitors in a professional manner
- Answer and direct incoming phone calls and emails
- Schedule appointments and maintain office calendars
- Respond to general customer inquiries
- Maintain organized files and office documentation
- Perform data entry and general administrative support tasks
- Assist with communication between customers and internal teams
Requirements:
- Previous receptionist, front desk, or customer service experience preferred
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer skills, including email, scheduling software, and Microsoft Office
- Strong organizational and multitasking abilities