What are the responsibilities and job description for the Technical Assistant Scheduler position at OnDek Solutions?
We are seeking a Technical Assistant Scheduler to join our growing team in Worcester, MA. This is a temp-to-perm opportunity offering strong career growth, professional development, and a collaborative hybrid work environment.
As a Technical Assistant Scheduler, you’ll play a key role in supporting daily operations and strategic projects within the Risk Solutions group. This position partners closely with vendor management, field leadership, and staff consultants to coordinate activities, ensure accurate data collection, and produce reports used for audits and business planning.
What You’ll Do- Provide intermediate-level administrative and technical support, managing assignments that occasionally require independent judgment and deviation from standard processes.
- Coordinate and schedule field consultants and vendor activities while maintaining accuracy and timeliness.
- Process surveys and reports using internal tools, ensuring data integrity and alignment with underwriting and risk solution requirements.
- Aggregate and analyze data for ad hoc requests, helping to improve reporting and operational efficiency.
- Collaborate across functional teams to resolve scheduling conflicts, enhance workflows, and contribute to process improvement initiatives.
- 1–3 years of experience in scheduling, coordination, or administrative support.
- Strong proficiency in Microsoft Office Suite, especially Excel and Outlook.
- Excellent communication and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Bachelor’s or Associate degree preferred, or equivalent professional experience.
- Analytical mindset with the ability to synthesize data and make informed recommendations.
- Career Path: Temp-to-hire model (average 3–4 months before conversion).
- Compensation: $18-$20 per hour during the contract phase; upon hire, a full-time salary of $45,000 plus a comprehensive benefits package.
- Schedule: Hybrid work model—2 days onsite per week, Monday–Friday, 8:30 a.m.–5:00 p.m. (38.75 hours/week).
- Accurate and timely delivery of individual and team tasks.
- Clear, professional communication across departments.
- Consistent demonstration of the company’s core values and commitment to quality.
- Proactive identification of opportunities to improve processes or leverage technology for efficiency.
This is a great opportunity for someone eager to grow in a structured, team-oriented environment within the insurance industry.
Salary : $45,000