What are the responsibilities and job description for the Technical Assistant position at GTT, LLC?
Primary Job Title:
Technical Assistant
Technical Assistant
Alternate/Related Job Titles:
- Risk Solutions Technical Assistant Scheduler
- Administrative Assistant – Risk Solutions
- Scheduling Coordinator
- Operations Support Specialist
- Risk Management Assistant
Location:
Worcester, MA
Worcester, MA
Onsite Flexibility:
Hybrid — 2 days in-office per week (7.75 hours/day, 38.75 hours/week)
Contract Details:
- Position Type: Contract
- Contract Duration: 4 months
- Start: As Soon As Possible
- Pay Rate: $20–21/hr
- Schedule: Monday–Friday, 8:30 AM–5:00 PM
Job Summary:
The Technical Assistant (Risk Solutions Scheduler) provides critical administrative and operational support to the Risk Solutions team within a leading property and casualty insurance company. This role supports day-to-day activities and strategic initiatives, collaborating with vendor managers, field directors, and consultants to ensure accuracy, efficiency, and compliance across scheduling and reporting functions.
Key Responsibilities:
- Support daily operations and long-term initiatives within the Risk Solutions team.
- Collaborate with vendor managers, field consultants, and underwriting teams to coordinate schedules and manage workflows.
- Process surveys using underwriting and risk solutions tools, ensuring data accuracy and completeness.
- Extract, aggregate, and analyze data for ad hoc reporting and operational improvement.
- Prepare and maintain regulatory audit reports, vendor performance reports, and production metrics.
- Communicate effectively and professionally with internal stakeholders to resolve scheduling conflicts.
- Identify and recommend new processes or technologies to improve productivity and workflow.
Required Experience:
- 1–3 years of scheduling, coordination, or administrative experience.
- Strong command of Microsoft Office Suite, especially Excel and Outlook.
- Excellent written and verbal communication skills in a fast-paced environment.
Nice-to-Have Experience:
- Prior experience in insurance, risk management, or regulatory support roles.
- Bachelor’s or Associate’s degree in Business, Administration, or related field.
- Familiarity with data extraction and analysis tools.
Required Skills:
- Microsoft Excel
- Microsoft Outlook
- Scheduling and Coordination
- Data Aggregation and Reporting
- Process Improvement
- Administrative Support
- Collaboration with multi-level teams
- Time management and conflict resolution
- CARE values and customer focus
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:
U.S. property and casualty insurance company providing comprehensive coverage for businesses, homes, and automobiles. Distributed through independent agents and brokers, the company offers value, protection, and exceptional customer service. Recognized by Forbes as one of America’s Top Employers and Business Insurance as a Best Place to Work.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!
Job Number: 25-27353
#gttic #gttjobs
Salary : $20 - $21
