What are the responsibilities and job description for the AV Technician position at ON Services?
Description
ON Site is the in-house division of ON Services, a national provider of live event production solutions supporting corporate events, trade shows, and venue-based experiences. ON Site partners directly with hospitality venues to deliver seamless audio visual services as an integrated part of the venue team.
ON Services is built on a commitment to creating powerful experiences that move audiences through technical expertise, creative execution, and operational excellence. Services include audio, video, lighting, scenic design, and event technology solutions tailored to each client and environment.
Guided by core values of Integrity, Innovation, Leadership, Team Achievement, Environment, and Trust & Mutual Respect, ON Site focuses on delivering consistent, high-quality service within fast-paced hospitality environments.
About The Role
ON Site is seeking an Audio Visual Technician to support on-site event execution within a hospitality venue environment. This role is responsible for the setup, operation, and breakdown of audio visual equipment while delivering a high level of service to clients, guests, and venue partners.
This position plays a key role in ensuring successful event delivery through technical execution, attention to detail, and strong communication. The ideal candidate brings a service-driven mindset, technical aptitude, and the ability to operate effectively in a fast-paced, team-oriented environment.
Responsibilities
ON Site is the in-house division of ON Services, a national provider of live event production solutions supporting corporate events, trade shows, and venue-based experiences. ON Site partners directly with hospitality venues to deliver seamless audio visual services as an integrated part of the venue team.
ON Services is built on a commitment to creating powerful experiences that move audiences through technical expertise, creative execution, and operational excellence. Services include audio, video, lighting, scenic design, and event technology solutions tailored to each client and environment.
Guided by core values of Integrity, Innovation, Leadership, Team Achievement, Environment, and Trust & Mutual Respect, ON Site focuses on delivering consistent, high-quality service within fast-paced hospitality environments.
About The Role
ON Site is seeking an Audio Visual Technician to support on-site event execution within a hospitality venue environment. This role is responsible for the setup, operation, and breakdown of audio visual equipment while delivering a high level of service to clients, guests, and venue partners.
This position plays a key role in ensuring successful event delivery through technical execution, attention to detail, and strong communication. The ideal candidate brings a service-driven mindset, technical aptitude, and the ability to operate effectively in a fast-paced, team-oriented environment.
Responsibilities
- Execute daily setup, operation, and strike of audio visual equipment for events
- Ensure all equipment is tested, functioning properly, and event-ready
- Provide on-site technical support during events and troubleshoot as needed
- Maintain inventory, organization, and quality control of all audio visual equipment
- Deliver exceptional customer service to venue partners and end-user clients
- Communicate effectively with internal teams and venue staff to support event execution
- Maintain a professional appearance and represent ON Site at all times
- Follow all safety standards and operational procedures
- Complete required daily paperwork and training requirements
- Support event coverage including evenings, weekends, holidays, and split shifts as needed
- Assist leadership in achieving goals related to revenue growth, cost control, and service excellence
- Contribute to team success and support additional operational needs as assigned
- High school diploma or GED required; some college preferred
- One year of experience in hospitality, customer service, or related field
- Exposure to audio visual, music, recording, or technical production environments preferred
- Basic computer proficiency required
- Strong written and verbal communication skills in English; additional language skills are a plus
- Ability to operate audio visual and office equipment with accuracy and efficiency
- Ability to lift and carry up to 50 pounds
- Physical capability to stand, walk, bend, climb, and perform repetitive movements as needed
- Ability to work indoors and outdoors based on event requirements
- Be part of a company that blends technical production with hospitality excellence
- Work in an environment where no two events are the same
- Join a team that values craftsmanship, accountability, and strong partnerships
- Be part of a trusted provider known for delivering high-quality event experiences
- Gain exposure to a variety of venues, clients, and event types
- Comprehensive medical, dental, and vision insurance options
- Health savings account (HSA) and flexible spending accounts (FSA)
- 401(k) retirement plan with company match
- Company-paid life and AD&D insurance
- Company-paid short-term disability and long-term disability options
- Voluntary benefits including accident, critical illness, and hospital indemnity coverage
- Paid time off including vacation and holidays
- Employee Assistance Program (EAP)
- Legal and identity protection services
- Pet insurance options