What are the responsibilities and job description for the Resident Monitor – Recovery Program (Day Shift) position at On Demand / New Day Recovery LLC?
New Day Recovery is hiring a Resident Monitor to support our residential treatment program. This role is a great fit for someone who thrives in a structured environment, values accountability, and wants to play a meaningful part in helping individuals rebuild their lives.
Every shift is an opportunity to create stability, safety, and support for clients in early recovery—when it matters most.
OVERVIEW
The Resident Monitor works directly with clients in early recovery—providing supervision, reinforcing expectations, and helping create a space where real progress can happen.
KEY RESPONSIBILITIES
- Support client admissions, discharges, transfers, and orientations
- Provide client supervision and safety monitoring, including routine rounds
- Encourage client engagement through structured activities and positive interaction
- Complete accurate documentation (including daily activity notes)
- Conduct urine drug screens and breathalyzer testing in compliance with protocols
- Monitor client phone use and program compliance
- Provide client transportation using company vehicles (as assigned)
- Maintain a safe, structured environment, including lights-out and shift checks
MINIMUM QUALIFICATIONS:
- 18 years old
- High School Diploma or GED
- 1 year experience in behavioral health, recovery, or residential care
- Valid driver’s license with acceptable Motor Vehicle Record (MVR)
- Ability to pass background check (BCI/FBI) and drug screen
PREFERRED SKILLS:
- Knowledge of addiction recovery and residential treatment environments
- Strong communication and interpersonal skills
- Ability to maintain professional boundaries and confidentiality
- Organized and able to manage multiple tasks in a fast-paced environment
- Basic computer skills (documentation, Microsoft Office, EMR systems a plus)
PHYSICAL DEMANDS:
- Lift up to 25 pounds
- Navigate stairs in a multi-level facility
- Sit, stand, and walk for extended periods
EEO / DFWP