What are the responsibilities and job description for the Spa Coordinator position at Omni Hotels & Resorts?
Omni Hilton Head Oceanfront Resort
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Ocean Tides Spa is seeking a warm, organized, and guest-focused Spa Coordinator to serve as the first point of contact for our spa guests. This role is essential in delivering a seamless and elevated spa experience—from booking appointments to ensuring each guest feels welcomed, relaxed, and cared for throughout their visit.
Key Responsibilities
At Omni, we believe in caring for our associates so they can deliver exceptional experiences to our guests.
Ocean Tides Spa offers a serene, coastal-inspired atmosphere where luxury meets relaxation. As a Spa Coordinator, you’ll play a key role in creating memorable experiences for every guest who walks through our doors.
Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.
Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.
Ocean Tides Spa is seeking a warm, organized, and guest-focused Spa Coordinator to serve as the first point of contact for our spa guests. This role is essential in delivering a seamless and elevated spa experience—from booking appointments to ensuring each guest feels welcomed, relaxed, and cared for throughout their visit.
Key Responsibilities
- Greet guests with a friendly and professional demeanor, creating a welcoming spa environment
- Schedule and confirm spa services, manage reservations, and optimize therapist bookings
- Answer phone calls and respond to guest inquiries regarding services, pricing, and availability
- Coordinate guest check-in and check-out, including processing payments accurately
- Maintain cleanliness and organization of the reception area and retail space
- Promote spa services, packages, and retail products to enhance the guest experience
- Communicate effectively with spa therapists and leadership to ensure smooth daily operations
- Handle guest concerns with professionalism and escalate when appropriate
- Assist with inventory tracking and restocking retail items
- Support daily opening and closing procedures
- Previous experience in hospitality, spa, or customer service preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable using reservation and POS systems
- Ability to work flexible hours, including weekends and holidays
- Passion for wellness and delivering exceptional guest service
At Omni, we believe in caring for our associates so they can deliver exceptional experiences to our guests.
- Competitive pay and comprehensive benefits package
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holiday pay
- Friends & family travel discounts
- Career growth and advancement opportunities within Omni
- Training and development programs
- Associate recognition programs
- A supportive and inclusive team environment
Ocean Tides Spa offers a serene, coastal-inspired atmosphere where luxury meets relaxation. As a Spa Coordinator, you’ll play a key role in creating memorable experiences for every guest who walks through our doors.
Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.