What are the responsibilities and job description for the Director of Catering & Convention Services position at Omni Hotels & Resorts?
The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Overview:
This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.
Responsibilities:
* Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
* Prospect and establish an expanding base of accounts.
* Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.
* Continuously monitor and evaluate the level of service maintained by the Banquet Department.
* Ensure that the department's standards are met and that all company policies and procedures are adhered to.
* Attend/Conduct all designated Sales and Banquet meetings.
* Plan, evaluate, organize and direct the activities of the Convention Services Managers.
* Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.
* Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.
* Prepare six months rolling forecast and analysis.
* Have a working knowledge of Food & Beverage product offerings.
* Attend weekly staff and group resume meetings.
* Tours the hotel function space and spot checks meeting room setups.
* Ensure that all file turnover requirements are fulfilled.
* Oversee the coordination of the Delphi Function Diary.
* Attend out-of-hotel meetings as required.
Qualifications:
* 10 years of Hotel Sales, Catering & Convention Services experience required.
* High school diploma or equivalent. College degree preferred.
* Knowledge of the operations of the hotel industry.
* Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed.
* Must have proven selling, negotiating and presentation skills.
* Highly developed customer service skills with strong attention to detail.
* Must be proficient in computer operations, BEO's, company approved spreadsheets and word processing.
* Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
* The ability to delegate, effectively train and coach.
* Must be able to work a flexible schedule including night, weekends and holidays.
* Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer.
Omni Hotels & Resorts is an equal opportunity employer.