Demo

Director of Catering & Convention Services

Omni Hotels \u0026amp; Resorts
Hot Springs, VA Full Time
POSTED ON 8/2/2026 CLOSED ON 8/4/2026

What are the responsibilities and job description for the Director of Catering & Convention Services position at Omni Hotels \u0026amp; Resorts?

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
 
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:

This position oversees the Convention Services Department by ensuring a consistent product to standards, while maximizing profitability and protecting the integrity of the guest experience.

 

Responsibilities:

· Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.

· Prospect and establish an expanding base of accounts.

· Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.

· Continuously monitor and evaluate the level of service maintained by the Banquet Department.

· Ensure that the department’s standards are met and that all company policies and procedures are adhered to.

· Attend/Conduct all designated Sales and Banquet meetings.

· Plan, evaluate, organize and direct the activities of the Convention Services Managers.

· Establish and maintain a rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.

· Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.

· Prepare six months rolling forecast and analysis.

· Have a working knowledge of Food & Beverage product offerings.

· Attend weekly staff and group resume meetings.

· Tours the hotel function space and spot checks meeting room setups.

· Ensure that all file turnover requirements are fulfilled.

· Oversee the coordination of the Delphi Function Diary.

· Attend out-of-hotel meetings as required.

 

Qualifications:

· 10 years of Hotel Sales, Catering & Convention Services experience required.

· High school diploma or equivalent. College degree preferred.

· Knowledge of the operations of the hotel industry.

· Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshot when needed.

· Must have proven selling, negotiating and presentation skills.

· Highly developed customer service skills with strong attention to detail.

· Must be proficient in computer operations, BEO’s, company approved spreadsheets and word processing.

· Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

· The ability to delegate, effectively train and coach.

· Must be able to work a flexible schedule including night, weekends and holidays.

· Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

Salary : $170

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Omni Hotels \u0026amp; Resorts

  • Omni Hotels \u0026amp; Resorts Nashville, TN
  • Omni Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the Mus... more
  • 1 Day Ago

  • Omni Hotels \u0026amp; Resorts Charlotte, NC
  • Omni Charlotte Hotel The Omni Charlotte Hotel welcomes you with refined comfort and the warmth of true North Carolina hospitality. Perfectly situated in th... more
  • 1 Day Ago

  • Omni Hotels \u0026amp; Resorts Fort Lauderdale, FL
  • Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County... more
  • 1 Day Ago

  • Omni Hotels \u0026amp; Resorts Fort Worth, TX
  • Omni Fort Worth Hotel As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the ... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Director of Catering & Convention Services jobs in the Hot Springs, VA area that may be a better fit.

  • Chartwells Higher Education Dining Services Radford, VA
  • Location: RADFORD UNIVERSITY Salary: $55,000 - $65,000 Other Forms of Compensation: Medical, Dental, Vison, 401k, PTO At over 300 college & universities ar... more
  • 29 Days Ago

  • Chartwells Higher Education Dining Services Radford, VA
  • Location: Radford University We are hiring immediately for full and part-time CATERING ATTENDANT positions. Address: Radford University - 801 East Main St,... more
  • 25 Days Ago

AI Assistant is available now!

Feel free to start your new journey!