What are the responsibilities and job description for the Transportation Supervisor position at Omni Hotels & Resorts?
The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Overview:
To provide a welcoming environment and efficient valet services in accordance with guest's and Omni expectations.
Responsibilities:
* Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
* Engages the guest to provide superior guest service.
* Ensures the valets are staged to maximize the guest experience.
* Manages the traffic at the front of the hotel.
* Supervise the valet and front drive staff.
* Coordinates activity in the drive with the Guest Service Agents to ensure timely delivery of luggage and guest vehicles.
* Conduct key audit with the Valet team at the end of each shift.
* Conduct safety checks on parked vehicles.
* Maintains the cleanliness of the front of the hotel.
* Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
* Loads the baggage in the cars for departing guests.
* Maintains a clean and orderly appearance of the work area at all times.
* Other duties as assigned.
Qualifications:
* Must be 21 years of age
* Must have a valid driver's license with an official motor vehicle record that meets the recommended criteria outlined by our insurance carrier. *Required
* Minimum of 6 months hospitality or related industry experience
* Must be able to operate both standard and automatic transmissions.
* Demonstrate strong customer service skills.
* Ability to communicate clearly and effectively in a courteous manner.
* Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression.
* Excellent grooming and body language to represent the Omni brand.
* Ability to multi-task, work well under pressure in a fast-paced environment.
* Ability to work outdoors in all weather conditions.
* Ability to stand for prolonged periods during shift.
* Must have an excellent driving record.
* Must have a valid Texas driver's license.
* Must be able to work flexible schedules including days, evenings, weekends and holidays.
* Previous leadership or supervisory experience strongly preferred.
* Previous related experience highly preferred.
* Must be willing to subject to a drug screen and MVR background check
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
Omni Hotels & Resorts is an equal opportunity employer.
Omni Hotels & Resorts is an equal opportunity employer.