Lead Pega Developer-Architect

Job Summary: The Pega Lead Systems Architect is responsible for leading the architecture, design, and delivery of complex Pega-based solutions in high-availability, customer-facing environments. This role partners closely with business and technical stakeholders to translate business requirements into scalable, high-performance Pega applications. The position provides hands-on technical leadership across the full development lifecycle, ensuring adherence to Pega best practices, coding standards, and performance benchmarks. The architect also plays a critical role in production support, optimization, and continuous improvement of Pega solutions within telecom or similar operational environments.

Job Responsibilities:

• Pega Solution ArchitectureDesign - Lead the end-to-end architecture, design, and technical implementation of Pega applications, including case management, workflows, UI, and integrations.
• Technical LeadershipGovernance - Provide technical leadership across development teams, conduct code reviews, enforce Pega best practices, and ensure compliance with architectural and coding standards.
• Application DevelopmentConfiguration - Design, develop, and configure Pega rules, data models, decisioning components, and customer service frameworks to meet business requirements.
• Requirements AnalysisTranslation - Collaborate with business analysts and stakeholders to gather, analyze, and translate business and operational requirements into scalable Pega technical designs.
• IntegrationPlatform Enablement - Design and support integrations with enterprise systems using Pega and related technologies (PL/SQL, Java/J2EE, web technologies).
• TestingQuality Assurance Support - Perform and support unit testing, system testing, and validation activities to ensure solutions meet functional, performance, and reliability requirements.
• Production SupportTroubleshooting - Independently troubleshoot and resolve production issues, including performance and memory concerns, using Pega tools such as Tracer, PAL, and Clipboard.
• DeploymentEnvironment Management - Partner with system architects and infrastructure teams to support deployments across environments, including staging and production releases.
• DocumentationKnowledge Management - Create and maintain technical documentation covering designs, configurations, deployment approaches, and ongoing maintenance requirements.
• Performance MonitoringReporting - Analyze case processing data and develop business metric reports to support operational insights, performance optimization, and continuous improvement.

EducationRequired Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.
• Minimum of 10 years of experience in architecture, design, and process detailing related to Pega application development.
• Minimum of 10 years of hands-on development experience with Pega PRPC (v8.x, v23.x, and/or v24.x), including Pega Customer Service Framework implementations.
• Pega certification required: Certified System Architect (CSA), Senior System Architect (CSSA), or Lead System Architect (CLSA).
• Minimum of 7–8 years of experience with PL/SQL.
• Minimum of 7–8 years of experience with Java/J2EE technologies (JSP, Servlets, EJB, XML) and/or web technologies (JavaScript, CSS).
• Minimum of 7–8 years of experience across the full software development lifecycle, including solution design, configuration, validation, deployment, and production support.
• Demonstrated experience capturing, documenting, and mapping business requirements and current-state processes in both internal and external consulting environments.
• Proven experience working in a telecom, customer service, or other high-availability, 24x7 operational environment.

Omni Fiber provides excellent benefit programs to include:

• 401(k) with employer matching contribution up to 4%
• Career advancement opportunities
• Paid Time Off (15 days)
• Company Paid Holidays (8 holidays; 7 days)
• Floating Holidays (3 days)
• Medical, Dental, and Vision
• Short-Term Disability
• Life Insurance
• HSA enrollment option with employer contribution of $2000 annually
• Monthly internet and cell phone allowances

Omni Fiber provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.