OMEGA Luxury Timepieces - Operations Specialist (Miami Office)

The Company

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job Description

The Operations Specialist is responsible for facilitating and executing various projects and initiatives within the Operations Department, with a primary focus on supporting the operational needs of Retail Boutiques. This role reports directly to the Director of Operations and will serve as the main point of contact in their absence.

The ideal candidate will have a strong background in operations, with an emphasis on retail environment. They must thrive in a collaborative team setting and demonstrate excellent communication skills, as the role requires frequent interaction with both boutique teams and corporate management.

This position will be located at Miami, FL

Profile

• Communicate and facilitate operations for US retail boutiques and Corporate Office
• Assist in preparation of new boutique openings
• Assist in planning and maintaining yearly operation budgets for each boutique
• Prepares yearly KPI reports for each boutique
• Coordinate Physical inventory for Retail network
• Monitor sales accessory needs for boutiques and place orders with Switzerland
• Maintain employee consignment program
• Support Boutiques-Sale adjustment, CEGID transaction support, etc
• Maintain tour guide program including check processing and check status logs
• Work as liaison between finance and the boutiques
• Maintains boutique stationary website and order operational supplies for boutiques and office; Supply orders, event, visual and specialty needs
• Work with vendors on service and pricing
• Invoice approval and coding
• Audit Boutique expenses and Petty Cash
• Support field leadership team for daily operating needs
• Various report updates
  
  
  

Professional Requirements

• 3 years of corporate or retail operations
• Strong written communication skills required
• Experience working closely with senior level executives
• Understanding of the reality of the Retail environment.
• Ability to perform well in a team environment and manage multiple deadline-driven projects
• Must be flexible and solution-oriented with excellent time management and organizational skills and the ability to multitask
• Excellent computer skills, including proficiency with Office (Word, PowerPoint and Excel) as well as flexibility with similar alternative programs
• Ability to process a vast amount of information and understand and prioritize competing business needs
• Strong personal work ethic
• Flexible personality and quick learner who operates with a sense of urgency
  
  
  

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• $500 Employee Referral Bonuses
• Free parking (if applicable)
  
  
  

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Job Location: 800 Waterford Way, 33126 Miami FL, United States (Florida)

Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA