What are the responsibilities and job description for the AV Technician - Junior position at Olympus Solutions Inc.?
AV Technician - Junior
Olympus Solutions, Inc. is seeking a Full-Time, highly motivated AV Technician - Junior with strong analytical and problem-solving abilities to join our fast-growing team to support the SEC Infrastructure Support Services 2 (ISS2) program. In this role, you will provide front-end audiovisual and video teleconferencing (AV/VTC) support for SEC facilities, managing, deploying, and troubleshooting AV/VTC equipment in meeting rooms, auditoriums, and multipurpose spaces while supporting event scheduling, setup, live broadcasts, and post-production editing.
This is an onsite position located in Washington, DC.
Duties and Responsibilities
AV/VTC Equipment Support and Operations
- Provide front-end support for AV/VTC systems, proactively managing equipment in meeting rooms, auditoriums, and multipurpose rooms.
- Field and resolve user questions regarding AV/VTC equipment usage and collaboration tools such as Microsoft Teams and Zoom.
- Perform event scheduling and AV setup for meetings, conferences, and special events.
- Install, repair, refresh, and retire AV equipment as directed by the AV Engineering team.
Live Production and Media Support
- Produce live broadcasts and handle post-production editing of recorded events.
- Perform minor repairs and routine cleaning of audio and video equipment.
- Support off-site AV/VTC events, including setup, operation, and troubleshooting.
- Maintain AV equipment inventory and ensure readiness for scheduled events.
Collaboration and Documentation
- Coordinate with the AV Engineering team and facilities management to support room configurations and technology upgrades.
- Document AV configurations, issue resolutions, and equipment status in ServiceNow.
- Assist with user training on AV equipment operation and best practices.
- Follow established SOPs for AV operations, escalating complex issues to senior AV engineers.
Required Qualifications
- Minimum 2–3 years of related experience providing audiovisual and video teleconferencing (AV/VTC) support in a professional environment.
- Experience providing audiovisual and video teleconferencing (AV/VTC) support in a professional environment.
- Familiarity with collaboration platforms such as Microsoft Teams and Zoom.
- Ability to perform AV setup, operation, and troubleshooting for meetings and events.
- Experience with live broadcast production and post-production editing is beneficial.
- Strong customer service skills and attention to detail.
- U.S. Citizenship is required; dual citizenship is not permitted.
- Must be able to obtain and maintain a Public Trust suitability determination.
Desired Qualifications
- Experience supporting AV/VTC for large-scale or high-visibility events.
- Familiarity with documenting configurations and resolutions in ServiceNow.
- Relevant AV or media production certifications.
Company and Benefits
Olympus Solutions offers a competitive benefits package designed to give employees personal, professional, and financial flexibility. Benefits include:
- Medical, Dental, and Vision Benefits — Olympus Solutions offers comprehensive medical, dental, and vision benefits for employees and their families.
- Work Life Balance — Olympus Solutions supports life outside of work through a paid time off plan and a culture that values balance, accountability, and personal well being.
- Career Development — Olympus Solutions supports employee growth through career building opportunities, professional development, training, and certification support.
- Financial Security — Olympus Solutions offers a 401(k) plan with a discretionary company match and no waiting period before enrollment.
- Referral Bonuses — Employees may be eligible for referral bonuses for qualified new hire referrals and business development opportunities.
About Olympus Solutions, Inc.
Olympus Solutions, Inc. is a Security Systems Engineering (SSE) company specializing in the design, development, implementation, and operation and maintenance (O&M) of identity systems for enterprise customers, large and small. As a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Daytona Beach, FL, with an office in Norfolk, VA, Olympus Solutions serves customers across the Federal, Defense, Commercial, and SLED markets. Olympus Solutions is a four-time consecutive recipient of the SBA Gold HIRE Vets Medallion Award (2022–2025).
Our core service areas include:
- Consulting and Technical Advisement — Olympus Solutions provides strategic guidance and technical advisement to help customers improve security, compliance, and operational efficiency across their identity and security environments.
- System Security Engineering (SSE) — Olympus Solutions delivers system security engineering expertise across the full lifecycle of enterprise identity and security systems.
- Design and Implementation — Olympus Solutions designs and implements identity and security solutions, including ICAM, PKI, PAM, and Zero Trust architectures.
- System Upgrades and Legacy Integration — Olympus Solutions modernizes and integrates existing systems, bridging legacy environments with current technologies.
- Operations, Maintenance, and Sustainment — Olympus Solutions provides ongoing operations, maintenance, and sustainment to keep mission-critical identity and security systems running reliably.
Olympus Solutions engineers across leading identity and security platforms, including SailPoint, CyberArk, BeyondTrust, Okta, Oracle IAM, Entra ID, Ping Federate, Radiant Logic, KeyFactor, and AppViewX, and is powered by a team of experienced professionals committed to delivering mission outcomes for every customer.