Conference Center Account Manager

Position Overview

The Conference Center Account Manager supports the successful planning, coordination, and execution of events hosted at the Lake Placid Conference Center. This role works closely with the Conference Center Manager, clients, and internal departments to ensure all event and administrative details are managed efficiently and professionally. The Account Manager assists with billing, function sheets, and business administration, helping maintain seamless communication and exceptional guest experiences from contract to close.

Duties and Responsibilities:

• Serve as a secondary point of contact for clients throughout the planning process, ensuring timely and accurate communication.
• Create and distribute detailed function sheets to internal teams.
• Assist in event logistics, including room setups, audiovisual coordination, and catering details in collaboration with operations and Sodexo Live!.
• Support billing processes, including batch sheets, payment tracking, and reconciliation.
• Manage and maintain event files, contracts, and venue calendar.
• Coordinate with vendors, partners, and internal departments to ensure smooth event execution.
• Assist in pre and post event meetings with client and internal teams.
• Support sales and marketing efforts through administrative tasks, proposals, and follow-up communication.
• Serve as primary point of contact on single day meetings and small banquets.
• Provide on-site support during events as needed, ensuring client satisfaction and operational excellence.
• Perform other administrative duties as assigned by the Conference Center Manager.

Skills and Qualifications:

• Associate or bachelor’s degree
• 1–3 years of experience in event coordination, hospitality, or administrative support.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); experience with event management software a plus.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional demeanor and customer service orientation.
• Flexibility to work occasional evenings, weekends, and holidays based on event schedules.

Wage/Salary:

The salary range for the position is $50,545 and a maximum salary of $72,785 per year. The hiring range for this specific position is $50,545 - $55,600 per year. The final offer will be within the hiring range and will be dependent on qualifications and experience.

The Olympic Authority offers an excellent benefits package that includes paid leave (paid parental, sick, vacation, and personal time); paid holidays; health, dental, and vision insurances; long term disability and supplemental life insurance at preferred rates; participation in the NYS and Local Retirement Systems; and optional participation in NYS Deferred Compensation.

Interested candidates should email a letter of interest and resume with the subject line

“Conference Center Account Manager” to:

Eric Paul

epaul@orda.org

The Olympic Authority is an Affirmative Action/Equal Opportunity Employer

Pursuant to Executive Order 161, no State entity is permitted to ask or to mandate, in any form, that an applicant for employment provide either their current compensation or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If any such information has been requested before the appropriate time, you may contact the Office of Employee Relations at (518) 474-6988 or via email at info@oer.ny.gov.

Job Type: Full-time

Pay: $55,545.00 - $55,600.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $50,545 - $55,600