Head of Claims - Excess Casualty

About the Role

We are working with a fast-growing, technology-driven insurance organization that is seeking a visionary Head of Excess Casualty Claims to build and lead the excess casualty claims function from the ground up. This executive-level role is responsible for setting claims strategy, designing workflows, building a high-performing team, and ensuring alignment with underwriting and corporate objectives.

This is a unique opportunity to be the architect of a claims organization, focused on complex, high-severity casualty claims - including general liability, products liability, construction, and other E&S exposures. You'll play a critical role in delivering operational excellence, fair claims outcomes, and long-term profitability.

• Design and build the Excess Casualty claims function - including all operating procedures, systems, governance structures, and performance metrics.

• Recruit, develop, and lead a team of claims professionals with expertise in handling complex, high-exposure excess and umbrella liability claims.

• Establish clear reserving, litigation, and settlement strategies in alignment with the company's risk appetite and underwriting philosophy.

• Serve as the final authority on complex and high-severity claims, providing technical oversight and strategic direction on coverage, liability, and damages.

• Manage relationships with TPAs, defense counsel, and key external partners, ensuring service quality, cost-effectiveness, and consistent application of company standards.

• Partner with underwriting, actuarial, reinsurance, and finance to drive a closed-loop feedback system between claims and the broader business.

• Leverage technology and data to streamline claims handling, identify trends, and improve outcomes.

• Ensure full regulatory compliance and internal audit readiness across all jurisdictions.

• Represent the claims function as part of the executive leadership team and contribute to enterprise-level strategy and innovation.
  
  

• 10 years of commercial casualty claims experience, with deep expertise in excess/umbrella liability, especially in the E&S market.

• Proven leadership experience, including building or scaling claims operations and leading high-performing teams.

• Strong knowledge of complex coverage issues, litigation management, reserve setting, and settlement strategies.

• Familiarity with casualty exposures in sectors such as construction, manufacturing, energy, transportation, or real estate.

• Experience managing TPAs, panel counsel, and vendor relationships.

• Strategic thinker with the ability to execute operationally and manage high-severity portfolios with sound judgment.

• Comfort working in a tech-forward, data-centric environment; experience leveraging claims systems and analytics to improve performance.

• Excellent communication, negotiation, and leadership skills.
  
  

• Opportunity to build a claims organization from the ground up in a high-growth specialty carrier.

• Executive-level visibility and direct influence on company direction.

• Autonomy to create a modern, tech-enabled claims operation.

• Work alongside an entrepreneurial, mission-driven leadership team.

• Competitive compensation, leadership benefits, and potential equity participation.