Insurance Claims Analyst

Campus

OSU-Stillwater

Contact Name & Email

Sam McFee, sam.mcfee@okstate.edu

Work Schedule

Monday through Friday, 8:00 am-5:00 pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$60,000 - $76,000

Salary

Special Instructions to Applicants

For full consideration, please include a resume, cover letter, and contact information for three professional references.

About this Position

The Office of Administration & Finance Business Operations at Oklahoma State University is seeking a detail-oriented and analytical Insurance Claims Analyst to support the university’s risk management and insurance operations. This position plays a key role in protecting university assets and administering insurance programs across OSU, its constituent agencies, and branch campuses.

The Insurance Claims Analyst is responsible for managing assigned insurance programs throughout the policy lifecycle, including underwriting data collection, asset valuation reporting, renewals, claims administration, invoicing, rebilling, and regulatory documentation. This role serves as a liaison between university departments, State Risk Management, insurance brokers, underwriters, and emergency management agencies.

Primary responsibilities include coordinating policy renewals, reviewing coverage for accuracy and gaps, maintaining insurance records within the Risk Management Information System (RMIS), and supporting insurance budgeting and premium allocation processes. The position also oversees claims management activities for assigned policy areas, including investigation, reporting, documentation, and tracking.

During major loss events, this role serves as a key coordination and communication point with university leadership, emergency management personnel, state agencies, and federal organizations such as the Federal Emergency Management Agency (FEMA).

Successful candidates will demonstrate strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and collaborate effectively with internal and external stakeholders.

Required Qualifications

• Bachelor's

  Business, Insurance, Risk Management, or a related field.

  (degree must be conferred on or before agreed upon start date)

• Zero-six months of related experience.

  5 years of insurance claim experience may substitute for a bachelor’s degree.

Skills, Proficiencies, and/or Knowledge:

• Knowledge of insurance administration, commercial insurance programs, underwriting processes, claims management, policy analysis, and institutional risk management practices.
• Knowledge of financial and operational insurance processes, including asset valuation reporting, insurance budgeting, premium allocation, invoicing, rebilling procedures, and Risk Management Information System (RMIS).
• Strong analytical, organizational, and problem-solving skills with a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate effectively with faculty, staff, leadership, brokers, underwriters, and government agencies.
• Ability to manage multiple priorities, maintain detailed records, exercise sound judgment, and respond effectively during emergency or high-pressure situations.
• Proficiency with database management, spreadsheets, and reporting tools related to claims tracking, policy administration, and insurance reporting.

Preferred Qualifications

• Business, Insurance, Risk Management, or a related field.

• 5 years of experience in insurance claims.

Certifications, Registrations, and/or Licenses:

CRM or similar certification

Skills, Proficiencies, and/or Knowledge:

• Experience in insurance claims administration, risk management operations, or commercial property and casualty insurance programs within higher education, government, or other complex organizations.
• Experience independently managing insurance programs, claims workflows, compliance activities, and emergency response coordination.
• Proficiency in financial and insurance administration processes, including policy renewals, underwriting documentation, budgeting support, premium reconciliation, and claims documentation management.
• Experience using Risk Management Information System (RMIS) and maintaining accurate insurance and claims data.