Workers' Compensation Claims Assistant - 20068665

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flextime work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You’ll Be Doing

• Provides assistance to the Workers’ Compensation Medical Claims Specialists and supervisors in the Medical Billing and Adjustments unit;
• Reviews and cross-references data on bills, adjustments, Medicare correspondence, and other documents with data in BWC’s claims management system and other ancillary systems;
• Scans, indexes and track bills, adjustments, Medicare documents, and correspondences into claim file; other tracking databases
• Reviews incoming claims and billing documents to obtain missing information and determine required action;
• Performs specialized clerical tasks and handling of all departmental incoming, outgoing, and misdirected mail, and other documents.
  
  

To Qualify, You Must Clearly Demonstrate

Required Experience and/or Education:

• 2 courses or 6 mos. exp. in English composition or grammar AND 2 courses or 6 mos. exp. in accounting, bookkeeping or general math AND 2 courses or 6 mos. exp. in communication or public speaking or 6 mos. exp. in a position involving receiving & responding to public inquiries or complaints or involving contact with injured workers, employers, legislators, providers or their representatives & public AND successful completion of one typing course or demonstrate ability to type 35 words per minute.
• Or equivalent of Minimum Class Qualifications For Employment noted above. Note: Classification may require use of proficiency demonstration to determine minimum class qualifications for employment.
  
  

Job Skills: Claims Examination, Insurance

MAJOR WORKER CHARACTERISTICS: Knowledge of addition, subtraction, multiplication, division, fractions, decimals & percentages; ICD/CPT codes, BWC/IC policies & procedures & ORC rules & regulations*; applicable state &/or federal regulations governing documents processed, reviewed &/or prepared*; public relations. Skill in operation of pc to efficiently log & enter data. Ability to solve practical, everyday problems; gather, collate & classify information about data, people or things; handle routine inquiries from & contacts with injured workers, employers, legislators, providers or their representatives & public; complete routine forms & prepare standard reports. (*)Developed after employment.

Organization

Workers' Compensation

Agency Contact Name and Information

a85603@bwc.state.oh.us

Unposting Date

Dec 30, 2025, 11:59:00 PM

Work Location

William Green Building

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

$22.96/hr.

Schedule

Full-time

Work Hours

8:00 am-5:00 pm

Classified Indicator

Classified

Union

OCSEA

Primary Job Skill

Claims Examination

Technical Skills

Claims Examination, Insurance

Professional Skills

Attention to Detail, Customer Focus, Listening, Teamwork

Agency Overview

A Little About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers.

For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture

BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision

To transform BWC into an agile organization driven by customer success.

Our Mission

To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values

One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

What Our Employees Have To Say

BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.
  
  

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application!